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About Disney's Polynesian Village Resort

Disney’s Polynesian Village Resort offers a Hawaiian experience with lush gardens, luaus and sandy beaches.

All rooms feature free Wi-Fi, coffee makers and an in-room safe, and club-service rooms further include evening turndown services, concierge services and complimentary snacks and drinks in the lounge.

The hotel boasts two pools with a waterslide, an arcade, jogging trails, a children’s activity center, free self-parking, valet parking, currency exchange, and dry-cleaning. Free transportation to Orlando International Airport including luggage services as well as throughout the various Disney areas via bus, water taxi and monorail is available.

Guests can dine at ‘Ohana’s Best Friends Breakfast, Disney’s Spirit of Aloha Show, Kona Café, Capt. Cook’s, Kona Island and Barefoot Pool Bar.

Disney’s Polynesian Village Resort is situated along a monorail stop for quick access to Epcot and Magic Kingdom and less than 20 minutes from SeaWorld, International Drive, Wet n’ Wild and Universal Studios.


1600 Seven Seas Drive, Lake Buena Vista, FL, 32830, USA
Telephone: +1(407)8242000 | Fax: +1(407)8243174 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in the rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities
  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach umbrellas
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness Centre / Spa
Room facilities
  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
Wellness / Spa
  • Beauty-center
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Whirlpool / Jacuzzi
  • Wheelchair accessible
For Children
  • Child / Baby Crib
  • Childcare / Babysitting
  • Organised activities for kids

Arrival / Departure

  • Check-out: 11:00

Review Highlights
Positive Reviews
  • Beautiful atmosphere

    Guests loved the overall atmosphere of the hotel, since a lot of attention to detail was given to the Volcano Pool, the lush gardens and the property overall. Several stated that they truly felt as though they were in Hawaii due to the tropical ambiance.

  • Good location if bringing a car

    The hotel is conveniently located within driving distance of many attractions, as it only takes 15 to 20 minutes to get to SeaWorld, Epcot, Wet n' Wild, Universal Studios and International Drive with its many outlet stores, strip malls and restaurants.

  • Club-level access recommended

    Guests noted that upgrading to the_x000D_ spacious club-level rooms in the Hawaiian building was well worth the money, as_x000D_ this included continental breakfast, snacks and a great view from the balcony,_x000D_ where you can see the fireworks taking place at Magic Kingdom every night.

Negative Reviews
  • Restaurant experience not always pleasant

    Several guests pointed out that the restaurants required reservations months in advance and they were unable to alter them once they arrived. They also reported that the restaurants were overcrowded, which required lengthy wait times for tables and having breakfast in the lobby.

  • Poor value for money

    Guests reported that this hotel didn't provide enough amenities to be considered good value for your money. They noted that there were no on-site spa and gym and no restaurant that didn't require advance reservations.

  • Front-desk understaffed.

    Guests noted that the hotel seemed to be understaffed, as check-in often took between 20 to 30 minutes and was quite hectic. Some felt that the front-desk staff didn't put their best effort forward, as special requests were not accommodated, questions were answered incorrectly and the overall attitude did not measure up to the staff at other Disney properties.

Rating Overview
Rating trivago Rating Index based on 851 reviews across the web
  • Zoover
  • Other Sources
8.4 out of 10 reviews