Silver Cloud Hotel - Seattle University of Washington District

This hotel is highly regarded for its exceptional service and prime location, making it a standout choice for visitors. Its signature feature is its unparalleled proximity to the University of Washington campus and medical facilities, as well as the vibrant University Village shopping and dining area. Guests consistently praise the hotel's overall cleanliness, the comfort of its accommodations, and the outstanding complimentary breakfast. It is an ideal fit for families visiting students or seeking medical care, business travelers with engagements at the university, sightseers looking for convenient access to local attractions, sports fans attending events at Husky Stadium, and cyclists/runners eager to explore the adjacent Burke Gilman Trail. To enhance your stay, guests recommend requesting a quiet room and taking full advantage of the hotel's excellent location for exploring nearby dining and shopping options.

Facilities & Amenities
Guests appreciate the range of facilities available, including a well-equipped fitness center or gym, often noted for its good ventilation and views. A convenient self-serve laundry room is provided, which is particularly valued by those on longer stays. The hotel also features an on-site bar and lounge, offering a pleasant atmosphere for drinks and light meals in the evenings. In-room amenities contribute to guest comfort, with many rooms featuring a Keurig coffee maker, a fridge, and a microwave. Thoughtful touches like Aveda bathroom products, USB outlets, and even umbrellas in the rooms are frequently mentioned. While most guests are satisfied with the offerings, some have noted the absence of a swimming pool.

Cleanliness & Room Comfort
Guests consistently praise the hotel's clean rooms, describing them as spotless and well-maintained. The comfortable beds are a highlight for many, often described as "super comfortable" and contributing to a restful night's sleep. The quiet rooms are also frequently mentioned, ensuring a peaceful environment for relaxation. Many guests found the rooms to be spacious, including available suites, providing ample space for their needs. The heating and A/C systems generally work perfectly, operating smoothly and quietly. In-room amenities such as the Keurig coffee maker, Aveda bathroom products, fridge, microwave, desk, sitting chair, and USB outlets enhance the overall comfort. While the vast majority of reviews are positive, a few isolated comments mentioned minor issues like occasional hallway noise or a strong air freshener scent in some rooms.

Dining & Food Quality
The complimentary breakfast receives overwhelming praise from guests, consistently described as "first-rate," "plentiful," "delicious," "generous," and "expansive." The breakfast variety is a significant draw, featuring options such as eggs (scrambled and hard-boiled), meats, waffles with various toppings, fruit, oatmeal with diverse additions, scones, muffins, and gluten-free options. Most guests found the dining area pleasant and well-maintained, with staff diligently refilling items. However, some experienced long queues or found items running out during peak times, particularly closer to closing, and a few noted the menu was consistent daily. The on-site restaurant, bistro, and bar offer light dinner options and drinks, with many guests enjoying the ambiance and quality of the food and beverages.

Location & Accessibility
The hotel's central location is highly praised for its convenience, particularly its proximity to the University of Washington campus, including the UW Medical Center, Seattle Children's Hospital, and Husky Stadium. It is also exceptionally close to University Village, an outdoor mall offering extensive shopping and dining options, all within easy walking distance. The hotel benefits from its direct access to the Burke Gilman Trail, which is ideal for walking, running, or biking. For public transport, a bus stop directly across the street connects guests to the light rail system, providing convenient access to downtown Seattle and the airport. While generally good for reaching various parts of the city by car, some guests noted that getting in and out of the immediate area can be challenging at times. Ample parking is available on-site, which many guests appreciate, though a recurring concern is the additional cost for parking, and some guests reported security incidents involving vehicles in the lot, suggesting a need for increased vigilance.

Staff & Service
The friendly staff consistently receives high praise, described as welcoming, helpful, attentive, and professional across all departments, including the front desk, bar, housekeeping, and breakfast team. The check-in process is often noted as quick and efficient, with staff accommodating early arrivals when possible. Housekeeping is commended for daily service, promptness, and attention to detail. Staff are frequently highlighted for going above and beyond, particularly for families and individuals visiting for medical reasons, offering compassionate support and flexibility with reservations. Guests also appreciate the attentive service at the front desk, bar, and breakfast area. While the vast majority of interactions are positive, a few isolated incidents mentioned unhelpful or brusque responses, and one serious concern was raised regarding the handling of personal information.

Additional Information
The hotel is a popular choice for families and individuals undergoing medical procedures at nearby hospitals, with many guests appreciating the hospital discount offered. For convenience during longer stays, a self-serve laundry room is available, which guests find very useful. The inviting common area in the lobby, complete with a gas fire, provides a comfortable space for relaxation or informal gatherings. Guests occasionally receive thoughtful touches upon arrival, such as a snack bag or a bottle of wine, enhancing their welcome. The hotel also offers rewards program benefits for loyal guests, and it maintains a pet-friendly policy, though specific details are less frequently highlighted. While the hotel generally maintains a fresh environment, one guest noted a strong air freshener smell in their room, suggesting a preference for less artificial scent.