Seascape Grace Bay Hotel & Townhome Villas

This hotel offers a tranquil and clean retreat, distinguished by its exceptional staff and a highly convenient golf cart shuttle service to the beach, where guests enjoy dedicated chairs and umbrellas. It's an ideal choice for budget-conscious travelers and families seeking a relaxing stay, as well as couples and solo travelers who appreciate a quiet atmosphere away from the bustling main strip. The spacious, modern rooms provide a comfortable and contemporary environment, often highlighted for their excellent value. To make the most of your visit, consider renting a car for broader island exploration, as it enhances accessibility to various attractions beyond walking distance. Additionally, be mindful that the front desk is not 24/7, so plan accordingly for any after-hours needs, and requesting a second-floor room may offer better natural light and air quality, enhancing your overall comfort.

Facilities & Amenities
The hotel features a beautiful pool area, consistently praised for its cleanliness and relaxing ambiance, complete with ample lounge chairs, umbrellas, and seating areas, often playing music throughout the day and night with no closing hours. While most guests enjoy the pool, some have noted occasional bugs in the water. Many rooms are equipped with convenient kitchenettes, including a mini-fridge, microwave, and Keurig machine or toaster, which guests find very useful for preparing snacks and drinks. Complimentary bicycles are available for exploring the area, though some guests suggest they could benefit from more frequent maintenance. The hotel also provides ice machines and a vending machine for quick access to refreshments. Guests appreciate the reliable and fast Wi-Fi available throughout the property, including by the pool. For those seeking more space, the townhomes are highlighted as brand new, three-story accommodations with full amenities, including a washer/dryer.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its immaculate cleanliness and the spacious, modern rooms. The comfortable beds and daily housekeeping service contribute significantly to a restful and welcoming experience after a day out. Many rooms feature a large bathroom, and the presence of kitchenettes with essential appliances is highly appreciated. However, some guests have noted a lack of additional seating, such as a loveseat or desk, in certain rooms, despite the ample space. While generally quiet, occasional noise from nearby construction or local dogs has been mentioned. Some rooms are described as dark due to limited windows or a lack of supplementary lamps, relying solely on bright recessed lighting. Bathroom amenities could be improved, with some guests noting the absence of hand soap and insufficient shelves or hooks in the shower area, along with occasional drainage issues. A few isolated reports mentioned a musty smell in some ground-floor rooms or a sewage odor from outdoor sprinklers, though staff were responsive to these concerns.

Dining & Food Quality
The hotel does not offer on-site dining facilities or room service, which is a consistent point of feedback from guests. There are also no convenience stores directly on the property for purchasing snacks or essential items. However, this is largely mitigated by the kitchenettes available in many rooms, allowing guests to prepare their own meals and store cold beverages. While the hotel itself has limited food options, its location is highly advantageous for exploring local cuisine. Guests frequently highlight the easy walking distance to popular local eateries like Mr. Grouper's and the vibrant Thursday Fish Fry, providing ample opportunities to experience authentic island flavors. Some guests noted that other dining establishments are a short drive or taxi ride away, making a rental car beneficial for broader culinary exploration.

Location & Accessibility
The hotel boasts a great location, offering a quiet atmosphere away from the main tourist strip while remaining highly accessible to key attractions. Its proximity to the beach is a major highlight, with guests enjoying a short 10-minute walk or a convenient 2-5 minute ride via the hotel's complimentary golf cart shuttle service, which also provides beach chairs and umbrellas at Grace Bay. The hotel is within easy walking distance to popular local eateries such as Mr. Grouper's and the lively Thursday Fish Fry. While some guests note it's not strictly centrally located for all attractions, a short drive or taxi ride connects to shopping centers and nightlife. The hotel is situated off a dirt road, which can be dusty. Parking can be challenging, with limited dedicated spaces and a narrow alley that some guests found difficult to navigate, though others with rental cars found it manageable.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their exceptional friendliness, helpfulness, and attentiveness, often described as going above and beyond to ensure a pleasant stay. Guests frequently highlight the dedicated golf cart driver for his punctuality and willingness to assist with beach transfers and other requests. The check-in process is generally smooth and welcoming, with staff providing useful local recommendations and assisting with taxi services. Daily housekeeping is appreciated, ensuring rooms are clean and well-maintained. However, a few guests reported negative experiences with certain front desk interactions, including perceived rudeness, issues with key card access after hours, and disputes over additional guest policies leading to unexpected charges. Some also noted inconsistencies with housekeeping, such as rooms not being cleaned on specific days or insufficient towel replenishment. Despite these isolated concerns, the overall sentiment is that the staff's commitment to excellent service significantly enhances the guest experience.

Additional Information
This property operates as a boutique hotel, offering a smaller, more intimate atmosphere compared to larger resorts. Guests should be aware of certain hotel policies, including a strict approach to additional visitors on the property, which has led to disputes and unexpected charges for some. There is also a charge for lost beach towels. The front desk is not 24/7, which can be inconvenient for late-night key card issues, so it's advisable to keep the after-hours contact number handy. While generally peaceful, some guests have noted occasional noise from nearby construction or stray dogs in the vicinity. A few reports mentioned power cuts with a slow-to-engage backup generator. For those staying in the townhomes, the convenience of an in-unit washer/dryer is a significant benefit. The hotel provides security at night, with gates that close, ensuring a safe environment. Guests are advised to bring bug spray, especially for evenings around the pool area, as mosquitoes can be present.