Resort The Royal Cancun All Suites, Mexico - www.trivago.ca

Resort The Royal Cancun All Suites (Cancun, Mexico)

Resort The Royal Cancun All Suites (Cancun, Mexico)

About The Royal Cancun All Suites

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Kukulcan Boulevard Km 4.5, 77500, Cancun, Mexico

Rating overview

8.7
trivago Rating Index based on 3794  reviews from:
  • Location
    Excellent  8.6 / 10
  • Rooms
    Excellent  8.9 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Family-Friendly Resort Leaves Positive Memories.

Many guests truly could not say enough about the family-oriented services offered by the resort. The guests who had children enjoyed that the hotel offers activities for children, beach is perfect for youngsters, including the various sports activities av

positive:

Beautiful Beach at Front Door.

The guests enjoyed the ideal position of the resort which was next to a private beach that was calm enough to not alarm parents if children decided to take a swim. The atmosphere is described as intimate and peaceful which was a relief for many guests loo

positive:

Excellent Service from Each Staff Member.

From the front desk to housekeeping, many guests appreciated the overall positive attitude of the staff members in the resort. They were friendly and caring but not intrusive. The waiting staff of dining options are described multiple times as friendly an


Negative Reviews

negative:

Hotel Needs an Interior Update.

Some guests noticed that the hotel’s interior needs a modern design with older equipment in the kitchen. The resort did not have a luxurious look but more of a 1980s style that needs to be renovated.

negative:

Annoying to Show Room Key for Everything.

Some guests found the process of ordering drinks and food too much of a hassle given they had to show their room key for every single order. Sometimes, the key is forgotten in the room and inconvenient to walk back and forth. Given the key method and rece

negative:

All-Inclusive is Not All-Inclusive.

Some guests complained the all-inclusiveness promised by the hotel for guests who paid for it was not in fact true. Services like laundry, gym usage, strict dining options, and charges in case dishes are not washed once you checkout, turned off some guest


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
Hotel facilities
  1. Business centre
  2. Gym
  3. Car park
  4. Porter service
For children
  1. Childcare
  2. Playground
  3. Kids' club
  4. Organised activities for kids
Room facilities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Volleyball
  2. Golf course
  3. Sailing
  4. Tennis court

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

Kukulcan Boulevard Km 4.5 , 77500 , Cancun , Mexico
Telephone: +52(800)0204680 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Room service

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