Resort Sun Palace, Cancun, Mexico -

Resort Sun Palace (Cancun, Mexico)

Resort Sun Palace (Cancun, Mexico)

About Sun Palace

Sun Palace is an all-inclusive, couples-only resort in Cancún Mexico. These non-smoking, ensuite rooms with double whirlpools offer amenities like free Wi-Fi, private balcony, minibar, turndown service, liquor dispenser, flat-screen satellite TV, hair dryers, in-room safe, air-conditioning, tea and coffee facilities, telephones, alarm clock and ironing set. The hotel offers spa services, golf and tours. There are also three infinity pools, an indoor pool, daily activities, nightly shows, non-motorized water sports at the Wet n Wild marina, fitness centre, free self-parking and use of facilities at the Palace Resorts in Cancún, Cozumel and the Riviera Maya with some shuttle transportation available. The resort has four restaurants and three cocktail bars with one swim-up bar. They offer complementary drinks and meals including breakfast, lunch and dinner, as well as room service. Sun Palace is 15-minutes to Cancun International Airport and a 30-minute drive to downtown Cancún.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Blvd Kukulcan Km 20 Hotel Zone, 77500, Cancun, Mexico

Rating overview

trivago Rating Index based on 2337  reviews from:
  • Location
    Excellent  8.9 / 10
  • Rooms
    Excellent  9.1 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews


Adults-Only Selling Point.

A number of guests at this couples-only retreat enjoyed that it was just for adults. It provided more of a relaxed, kid-free atmosphere for many travellers like newlyweds, anniversary celebrators, etc.


Filling Your Belly.

Although some guests wished there were more options for the food choices, a large portion of the guests enjoyed the food that's served. While someone occasionally called it bland, most of the guests say it was good and even delicious at times.


Wonderful Mexican Excursions.

If you get bored of being pampered, guest mentioned they really enjoyed the excursions and tours to nearby attractions and points of interest like the city, Mayan ruins, nearby resorts, Cozumel, etc. There’s always something to do and see with transportat

Negative Reviews


More Food Choices Perhaps?.

While guests did say they liked the food, a few voiced the need for more variety. They didn’t always care for the same types of food offered at the five hotel restaurants and the food selections at the buffet seemed limited.


Possible Fees on Resorts Credit Use.

Guests commented that they used the resort credits for items onsite but they were charged a service fee for using them. Visitors mentioned you don’t get a clear picture of how to use the credits or how limited your options might be. That’s why some guests


Clubbers Might Feel Bored.

If you’re looking for clubs and have a flair for the nightlife then you might be disappointed, like some guests. Since it’s a couple’s resort, things seem to wind down in the late evenings, rather than becoming a hopping dance club.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Surfing
  2. Diving
Food and beverage
  1. All inclusive (upon inquiry)
Suitable for
  1. Adults only

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Blvd Kukulcan Km 20 Hotel Zone , 77500 , Cancun , Mexico
Telephone: +52 9988914100 | Fax: +52 9988914109 | 

Cleanliness policies

  • Regular disinfection
  • Safe distance
  • Hand sanitizer provided

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