Positive Reviews
positive:
New Looking Hotel
Guests remarked that they like the contemporary appearance of the hotel and the rooms, which feature amenities like large room layouts and granite countertops. For the price, a number of people were pleasantly surprised by what they received.
positive:
Convenient Location for Kailua-Kona
Several guests remarked that this hotel is very walkable. You're not very far from major attractions; however, you're still far enough away to avoid the noise of the main tourist strip. As a result, several guests said they would stay again.
positive:
Breakfast Hits the Spot
A number of travellers really like the hot and cold selections available on the free breakfast buffet because it provided a nice mix of everything. Plus, the food that was offered was also fresh and yummy, with few complaints from guests.
Negative Reviews
negative:
Minor Housekeeping Issues
Most visitors commended the housekeeping staff, however there were few complaints. Some guests mentioned that the lobby had a musty smell. Others cited that housekeeping never showed up during their stay and when they did arrive the job is mediocre.
negative:
Parking Woes
Some guests mentioned that they didn't understand that there was a parking fee. Others mentioned that there weren't enough spaces for all the cars so you may be forced to parking in a public lot away from the hotel. Overall though, most people did not have an issue with parking.
negative:
A Couple of Pool Issues
Some visitors mentioned that the pool isn't as large as it looks in the photos. Others cited that the water can feel a bit chilly. For the most part, guests didn't have an issue with the swimming pool area.