Resort Emporio Cancún, Cancun, Mexico -

Resort Emporio Cancún (Cancun, Mexico)

Resort Emporio Cancún (Cancun, Mexico)

About Emporio Cancún

Family-friendly, and located on the beach, the Emporio Hotel & Suites Cancun features contemporary Mexican architecture and incorporates the natural beauty of the tropical paradise around it. There are guest rooms, suites and villas, with all room types featuring a balcony as well as a flat-screen TV, DVD player, air-conditioning, in-room safe, microwave, coffee making facilities, minibar, ironing kit and hair dryer. Features include a large pool area with a children’s section, children’s playground, gym, convenience store, Internet, business centre, spa services, laundry services, travel agency and parking. Explore local flavours and international dishes at the two restaurants - Condimento Restaurant and Bácoli Trattoria Restaurant - along with the pool bar that offers tropical cocktails and yummy snacks. Emporio Hotel & Suites Cancun is only 15-minutes from the International Airport and near the city’s epicentre for tourism, shopping, and entertainment. This accommodation is also known as Cancun Emporio, Emporio Family, Emporio Family Cancun, and Emporio Family Suites.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


BLV. Kukulcan Retorno Gucumatz. Lote 49 Int. 4 Segunda Etapa, 77500, Cancun, Mexico

Rating overview

trivago Rating Index based on 4348  reviews from:
  • Location
    Excellent  8.5 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews


High Marks for the Staff.

The majority of travellers praised the staff for being attentive, friendly and professional; only some visitors mentioning slow wait-staff


Beautiful Surf Steps from Room.

While some guests mentioned the shore gets a little ‘seaweed heavy’ at times, overall the beach is reportedly gorgeous and not overcrowded like some resorts. The pool area also got kudos from visitors for being large and clean.


Praise for the Kitchen.

Several visitors remarked how much they loved having a full kitchen and dining table in their suites, particularly those guests travelling with their children.

Negative Reviews


Wi-Fi Spotty At Best.

Some guests either couldn’t access the Wi-Fi or it was extremely slow. Some guests also mentioned that the strongest signals were in the lobby, but other areas of the hotel (like rooms, beach, etc.) were a bit useless.


Run Down in Places.

While guests mentioned the areas looked clean (for the most part), they said some rooms didn’t always smell clean. They also commented that some facilities and amenities had trouble working, such as no hot water in bathrooms or TVs with no sound.


No ATM / Money Exchange.

Some guests mentioned there are no ATMs on-site and no money exchange, although they only accept local currency. So if you’re travelling from abroad, you’ll want to make sure to exchange your money before arriving on the property.

All amenities

Hotel facilities
  1. Express check-in
  2. Lift
  3. Gym
  4. Car park
For children
  1. Childcare
  2. Playground
  3. Kids' club
Wellness / Spa
  1. Massage
  1. Wheelchair accessible
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
Sports facilities
  1. Volleyball
  2. Pool table
  3. Golf course
  4. Fitness
Food and beverage
  1. All inclusive (upon inquiry)

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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