Barcelo Maya Tropical - All Inclusive

This expansive resort offers a truly immersive all-inclusive experience, distinguished by its beautifully maintained grounds and the unique advantage of accessing facilities across multiple properties within its vast complex. It stands out as an ideal destination for families seeking diverse activities and couples looking for a relaxing yet engaging getaway. Guests consistently highlight the impressive array of entertainment options and the resort's commitment to providing a memorable stay. The hotel is particularly well-suited for travelers who appreciate a wide selection of dining and leisure pursuits without needing to leave the property. To maximize your enjoyment, it is highly recommended to make reservations for the à la carte restaurants well in advance, and consider bringing water shoes to navigate the occasionally rocky beach areas.

Facilities & Amenities
The resort boasts an impressive array of swimming pools, many of which are huge and feature swim-up bars, providing ample space for relaxation and enjoyment. Guests appreciate the ability to utilize the pools and other facilities of neighboring properties within the complex, significantly expanding leisure options. Beyond the water, the resort offers extensive entertainment, including a bowling alley, mini golf, a club, a mall with shops, go-karts, an escape room, and a haunted house. Nightly theater shows are frequently praised for their high quality and talented performers. For convenience, a double-decker shuttle bus operates regularly, connecting all areas of the vast property, and a well-equipped fitness center is available for guests.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is somewhat mixed, though many find the accommodations satisfactory. While some rooms are described as spacious and clean, with comfortable beds and effective air conditioning, a recurring concern is the pervasive humidity and a musty smell, which can affect clothing and bedding. Some guests noted that the bathrooms appeared outdated or had minor issues like rust or poor drainage. Noise from the nearby theater or thin walls was occasionally mentioned as a disturbance. Despite these points, many appreciate the presence of modern TVs with streaming access and the convenience of a frigobar in the room.

Dining & Food Quality
The resort offers a diverse culinary experience, with most guests finding the buffets to be satisfying, providing a wide variety of options for all meals, including fresh produce and made-to-order dishes. However, some found the buffet food to be repetitive, occasionally dry, or not consistently hot. The à la carte restaurants, particularly the Steakhouse and Italian options, receive high praise for their excellent food quality and service, often described as amazing. Feedback on drinks is varied; while a good selection is available, some guests noted inconsistencies in taste or slow service at bars. Room service is highlighted by some as a convenient and tasty alternative to the buffets.

Location & Accessibility
The resort's location is a significant draw, offering direct access to a beautiful beach that is generally clean and features clear water, making it excellent for snorkeling and observing marine life. While some areas of the beach can be rocky and seaweed (sargassum) accumulation is a challenge, staff work diligently to clear it. The property's immense size means that a shuttle bus is available for easy transportation between different areas and sister properties. The resort is conveniently situated for excursions, with attractions like cenotes and Xcaret within reasonable distance. However, guests should note that the resort is approximately an hour's drive from the Cancun airport.

Staff & Service
The staff at the resort generally receive high praise for their friendliness and attentiveness, with many guests highlighting their helpfulness and dedication to ensuring a pleasant stay. The entertainment team is consistently lauded for their energy and engaging activities around the pools. While many experiences with housekeeping are positive, some guests reported inconsistencies in room cleaning or amenity replenishment. Feedback on check-in can be mixed, with some experiencing long waits or initial issues with reservations, though staff often work to resolve these. Most guests appreciate the overall commitment to service, despite occasional language barriers or perceived expectations for tipping.

Additional Information
Guests frequently commend the resort's Premium Level upgrade option, which provides access to exclusive lounges with snacks and premium drinks, enhancing the overall experience for those seeking additional comfort and amenities. The resort features a well-stocked gift shop offering unique souvenirs, though some essential items may be priced higher than expected. For those interested in exploring beyond the resort, helpful sales representatives are available to arrange excursions, often providing discounted rates and even complimentary bus tours to nearby cities for shopping and authentic local experiences, including tequila tasting. The resort's extensive array of activities ensures there is always something to do, catering to various interests.