New Orleans Courtyard Hotel by the French Quarter

The hotel offers a distinctive experience, characterized by its authentic design and vintage French Quarter charm, particularly evident in its beautiful inner courtyard and pool areas. This unique historical ambiance makes it an ideal choice for sightseers and couples seeking an immersive New Orleans stay, as it provides a quiet retreat while being exceptionally close to major attractions. Guests frequently commend the hotel's prime location, overall cleanliness, and the generally friendly and helpful staff. While the beds are consistently praised for comfort, some guests note significant noise issues from both the street and adjacent rooms due to thin walls. For an enhanced experience, consider requesting a room facing the courtyard to minimize external noise, and be prepared for the absence of an elevator by packing light or being ready to navigate stairs.

Facilities & Amenities
The hotel features a beautiful inner courtyard that many guests find peaceful and inviting, often highlighting the presence of multiple pools as a refreshing amenity, though some note occasional issues with their cleanliness. On-site gated parking is available and widely appreciated for its convenience and security, albeit for an additional daily fee. While Wi-Fi is generally available, some guests reported connectivity problems. A significant and recurring point of feedback is the absence of an elevator, which can be challenging for guests with heavy luggage or mobility concerns, as rooms are spread across multiple floors. Furthermore, many guests express a strong desire for in-room amenities such as a refrigerator and microwave, which are largely unavailable, and some rooms are noted for their sparse furnishings, lacking a dresser or a proper table for belongings.

Cleanliness & Room Comfort
Guests generally find the rooms and overall property to be clean and well-maintained, with housekeeping often praised for its attentiveness. The beds are consistently highlighted as very comfortable, ensuring a restful night's sleep for most. However, a prevalent concern is the significant noise level due to thin walls, allowing sounds from neighboring rooms and street traffic to be easily heard, particularly in rooms facing the main road. While some rooms are described as spacious with high ceilings, others are noted as being quite small. The bathrooms receive mixed feedback; some are large with walk-in showers, but common complaints include shower curtains that are too short, leading to water on the floor, limited hot water availability, and a lack of counter space. Basic in-room amenities like a coffee maker are sometimes present, but often without sufficient supplies or a suitable surface to place them.

Dining & Food Quality
Feedback on dining options primarily centers around the hotel's breakfast offering, which most guests describe as very limited and often inadequate. What is advertised as a continental breakfast typically consists only of coffee and a few pastries or mini muffins. Many guests report that these items run out quickly, often before mid-morning, leaving little or no food available. Some also note a lack of variety, with no hot water for tea or proper milk/creamer for coffee. The setup for pastries has also been mentioned as unhygienic, with guests using their hands. While the hotel is said to have a bar, guests indicate it is often unstocked and not functional. Overall, guests advise against relying on the hotel for substantial breakfast or dining needs.

Location & Accessibility
The hotel's central location is a major highlight, consistently praised for its excellent proximity to key attractions. Guests appreciate being within easy walking distance of the French Quarter, Bourbon Street, Frenchmen Street, and various other landmarks like Jackson Square and the Mississippi River. The convenience extends to public transportation, with tour buses and a trolley line accessible right outside the hotel. While the location offers great access to the city's vibrant life, some guests express concerns about the immediate neighborhood feeling rough or sketchy, particularly at night, and note that the hotel itself can be difficult to find due to a lack of clear signage. On-site gated parking is available and valued for its security, though it comes with a significant additional daily fee.

Staff & Service
The hotel staff generally receives high praise for being friendly, helpful, and accommodating, with many guests highlighting their positive interactions and willingness to assist with requests and local tips. The check-in process is often described as smooth and efficient. However, feedback on service is mixed, as some guests report encountering staff who are less helpful, occasionally rude, or appear disinterested. There are recurring complaints about a lack of staff presence at the front desk, leading to difficulties in getting assistance, particularly for issues like needing fresh towels or addressing noise complaints. Some guests also experienced delays in room readiness upon arrival or issues with key card access, requiring frequent buzzing for entry.

Additional Information
This historic property, with its unique architecture and old-world charm, offers a distinctive stay, though guests should be aware of certain operational aspects. A notable point is the buzz-in entry system for the main door, which, while enhancing security, can sometimes lead to delays in gaining access. Guests frequently mention the hotel's unmarked exterior, making it challenging to locate upon arrival. A significant and often unexpected cost is the daily incidental charge, which is not always clearly disclosed upfront. Furthermore, some guests have reported issues with being charged for smoking in rooms without clear proof. The hotel does not offer traditional cable television, instead relying on streaming services for in-room entertainment.