Montreal Airport Marriott In-Terminal Hotel

This hotel is highly regarded for its unbeatable in-terminal location, offering direct access to the airport without the need for shuttles, making it an ideal choice for early morning flyers and layover travelers. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the convenience it provides for a stress-free travel experience. Its spacious rooms and proximity to gates also make it suitable for families embarking on vacations. For business travelers, the hotel offers a convenient base with necessary amenities. To maximize your stay, consider requesting a room with a runway view for an engaging experience, and be prepared for potential variations in dining service quality.

Facilities & Amenities
The hotel provides a range of facilities designed for traveler convenience and relaxation. Guests can maintain their fitness routines at the well-equipped gym. A pool and hot tub are available, though some guests have noted occasional issues with water temperature or cleanliness, and a lack of dedicated changing areas or bathrooms nearby. The lounge offers a convenient space for breakfast and appetizers, but it can feel small during busy periods, and alcoholic beverages are not complimentary. A common point of frustration is the Wi-Fi policy, which typically requires guests to be loyalty program members for free access, otherwise incurring a charge, and some report connectivity issues. Parking is available underground, offering convenience but often at a high cost.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, clean, and modern, providing a comfortable retreat. The beds are frequently described as very comfortable, ensuring a restful night's sleep. Many rooms offer engaging runway views, adding a unique element to the stay. Despite the airport setting, the rooms are largely quiet, with effective soundproofing. However, some guests have reported issues with the thermostat not allowing precise temperature control, often reverting to a warm setting. The shower design, often featuring a glass partition without a full door, can lead to water splashing outside the bathroom area. Occasional hallway noise has also been mentioned by a few guests.

Dining & Food Quality
Feedback on the hotel's dining options is mixed. The restaurant receives praise from many guests for its quality, with the breakfast buffet (available on weekends) often highlighted as excellent. Specific dishes like the French onion soup have also been commended. However, a notable number of guests express concerns about the high prices for food and beverages, along with small portions and instances of cold food. Service in the restaurant and bar can be slow, and some guests have reported issues with staff attentiveness or language barriers at the bar. Room service is available, but its efficiency and food quality can be inconsistent.

Location & Accessibility
The hotel's in-terminal location is consistently cited as its most significant advantage. Guests appreciate the direct walkable access to airport check-in counters and gates, eliminating the need for shuttle buses or exposure to outdoor elements, which is particularly beneficial during winter months. This makes it exceptionally convenient for those with early morning flights or short layovers. While its primary benefit is airport proximity, the hotel is far from the city center, requiring public transportation for downtown access. Parking is available directly beneath the hotel, offering unparalleled convenience for travelers with vehicles, though it is often noted as expensive.

Staff & Service
Guest experiences with the hotel staff are varied. Many reviews commend the friendly, helpful, and accommodating reception and lounge staff, who are often praised for their professionalism and willingness to assist. However, some guests have reported instances of rude, unresponsive, or even discriminatory service from certain staff members, particularly at the front desk, bar, or security. Issues such as slow service in the restaurant and unanswered phone calls to the front desk are also recurring themes, leading to frustration for some visitors. Despite these inconsistencies, many guests highlight individual staff members for their exceptional service.

Additional Information
A frequently discussed aspect is the hotel's Wi-Fi policy, which requires guests to be a loyalty program member for complimentary access, otherwise incurring a fee. Some guests have noted challenges with loyalty program benefits not being fully recognized, such as room upgrades or welcome amenities, despite their status. There have been isolated reports of security personnel hassling guests, particularly those with children, regarding hallway conduct. The hotel also offers a convenient service for long-term luggage storage, allowing guests to leave winter clothing behind when traveling to warmer destinations, which is a thoughtful amenity for extended trips.