Mercure Paris Boulogne Aparthotel

This hotel offers a memorable stay, particularly for sports fans due to its exceptional proximity to major stadiums like Parc des Princes and Roland Garros. Its signature feature is the provision of spacious apartment-style rooms equipped with kitchenettes, making it an ideal choice for families and those planning extended stays. Guests frequently commend the hotel's overall cleanliness, the comfort of its beds, and the generally friendly and helpful demeanor of the staff. While the facilities are noted to be aging in some areas, the convenient location near public transport and local amenities significantly enhances the guest experience. For a smoother stay, guests are advised to be aware of potential variations in tourist tax and to consider bringing their own basic kitchen essentials, as these are not always provided.

Facilities & Amenities
The hotel provides kitchenettes in its apartment rooms, which many guests find practical and well-equipped with a microwave, fridge, hob, and dishwasher, allowing for convenient in-room meal preparation. However, a common point of feedback is the lack of basic kitchen supplies such as dish soap, sponges, salt, sugar, or coffee/tea. While Wi-Fi is available, many guests report it to be slow and unreliable, making it challenging for work or even basic browsing. The hotel also offers laundry facilities with washing machines and dryers, though these come with high charges and have been noted for maintenance issues like dirty filters. The presence of a single elevator often leads to long waits, as it is frequently used by both guests and cleaning staff, and has been reported to be out of service at times.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, with many positive comments on the overall tidiness. The beds are consistently praised for being comfortable, ensuring a restful night's sleep. However, feedback on room condition is mixed; while some rooms are well-maintained, many are described as dated and in need of renovation, with issues such as worn furniture, marks on walls, broken air conditioning or heating, non-working fans, faulty hairdryers, and broken outlets. Some guests reported specific cleanliness issues like stray hairs, dust, stains on bedding, or a persistent stale or smoke smell. Sofa beds are frequently noted as being uncomfortable. While many rooms are quiet, some guests experienced noise from neighbors or the surrounding area, particularly if their room was located above a bar.

Dining & Food Quality
The breakfast served at the adjacent hotel consistently receives high praise from guests, often described as very good, amazing, and offering a wide variety of fresh and quality options, including tasty croissants and a comprehensive buffet. The hotel also features a restaurant that guests found pleasant, offering good food in an agreeable atmosphere. For those looking for evening refreshments, there is a bar on the premises, though some guests noted that it tends to close early. The availability of a quality breakfast is a significant highlight, contributing positively to the overall guest experience.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it well-positioned for exploring the city. It is within a short 5 to 10-minute walk to the Porte de Saint Cloud metro station (Line 9), providing easy access to central Paris, including the Eiffel Tower and Champs Elysees. A major draw for many guests is its exceptional proximity to major sports venues such as Parc des Princes (a 10-minute walk) and Roland Garros (a 15-minute walk), as well as Coubertin Stadium. The surrounding neighborhood is described as quiet and safe, with numerous restaurants, bars, supermarkets, and shops within easy walking distance. Parking is available under the hotel, offering a secured option, though it is noted to be expensive and can be challenging to maneuver when full.

Staff & Service
The staff generally receives high commendation for their friendliness, helpfulness, and professionalism, with many guests highlighting their welcoming and attentive demeanor. The check-in and check-out processes are often described as quick and efficient. However, some guests reported inconsistencies with housekeeping, noting issues such as unemptied kitchen trash, lack of replacement supplies, or early morning knocking. Communication with the reception can sometimes be challenging, with reports of difficulty reaching them by phone or receiving delayed responses to messages and emails. Despite these minor issues, the staff's overall willingness to accommodate requests and provide assistance contributes positively to the guest experience.

Additional Information
Guests should be aware that the tourist tax charged at the hotel may be higher than initially anticipated or quoted on booking websites. There have also been recurring issues reported regarding the deposit charged upon check-in, with some guests experiencing delays or complications in receiving their refunds. For those who are members of the hotel's rewards program, some reviews suggest that rooms allocated for points redemption may not always be of the highest quality. Furthermore, guests staying in the apartment rooms should note that basic kitchenette supplies, such as dish soap, sponges, salt, sugar, or coffee/tea, are typically not provided and will need to be purchased separately.