Le Centre Sheraton Montreal Hotel

This hotel offers a memorable stay, distinguished by its Club Lounge on the 37th floor, which provides panoramic city views and exceptional service. Guests consistently highlight the hotel's central location, spacious rooms, impeccable cleanliness, friendly staff, and excellent wellness facilities as key features. It is an ideal choice for a diverse range of guests, including event-goers attending functions at the nearby Bell Centre, sightseers eager to explore the city's attractions, business travelers seeking convenience, and families looking for comfortable accommodations. To enhance your experience, consider utilizing the Club Lounge for its impressive views and culinary offerings, and be mindful of potential elevator wait times during peak hours.

Facilities & Amenities
The Club Lounge on the 37th floor is a significant draw, offering stunning city views, ample comfortable seating, and a pleasant atmosphere for relaxation or work. Guests frequently praise the hotel's indoor pool, describing it as large, warm, and well-maintained, making it a popular spot for both adults and children. The gym is well-equipped with a variety of modern cardio and weight machines, catering to fitness enthusiasts. For unwinding, hot tubs and saunas are available, though some guests noted occasional inconsistencies with hot tub temperature or cleanliness. A Starbucks conveniently located within the hotel lobby provides easy access to coffee and quick bites. While elevators are generally efficient, many guests reported significant wait times and overcrowding during busy periods, especially when large events are taking place.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to impeccable cleanliness throughout the rooms and common areas. The accommodations are frequently described as modern and updated, featuring comfortable beds and high-quality linens that contribute to a restful night's sleep. Many rooms offer spacious layouts and provide appealing city views, enhancing the overall guest experience. Bathrooms are generally noted for their modern design and great showers with good water pressure. However, some guests reported minor issues such as leaking showers, chipped bathtubs, or a lack of adequate bathroom ventilation. While most found the rooms quiet, a few mentioned experiencing some street noise, elevator noise, or sounds from adjacent rooms due to varying soundproofing.

Dining & Food Quality
The Club Lounge on the 37th floor receives high praise for its excellent food selection, offering a diverse array of fresh and delicious options. Guests particularly appreciate the comprehensive breakfast variety, which often includes hot items like bacon, sausage, and egg dishes, alongside a wide range of continental choices, pastries, and fresh fruit. The evening hors d'oeuvres spread in the lounge is often substantial enough to serve as a light dinner, featuring various small plates and charcuterie. The hotel's main restaurant, Stanley, and its lobby bar are noted for their vibrant atmosphere and good food quality, with many guests enjoying the diverse menu and well-crafted cocktails. Additionally, a Starbucks located within the hotel provides a convenient option for coffee and quick snacks.

Location & Accessibility
The hotel boasts an excellent central location, making it exceptionally convenient for exploring the city. It is ideally situated within a short walking distance to the Bell Centre, establishing it as a premier choice for those attending events. Guests can easily access popular attractions such as Rue Sainte-Catherine for extensive shopping and dining, the Museum of Art, and various entertainment venues. Its proximity to major Metro stations like Peel and Bonaventure, as well as bus stops including the airport bus, ensures seamless public transit access. While the immediate area is vibrant and bustling, guests generally feel secure. Parking is available on-site in an underground garage, offering convenience and in-and-out privileges, though some guests found the spaces tight and the cost to be on the higher side for a city hotel.

Staff & Service
The hotel staff consistently garners high praise for their friendly, helpful, and professional demeanor. Guests frequently highlight the attentive service provided across all departments, from the front desk to housekeeping and concierge. The check-in process is generally described as smooth and efficient, with staff often going above and beyond to accommodate guest requests, such as providing rooms on higher floors. Many guests commend the staff's proactive approach, offering excellent local recommendations and promptly addressing any concerns that arise. While the vast majority of feedback is positive, a small number of guests reported isolated instances of unhelpful or rude interactions at the front desk, particularly during peak times or when specific issues were presented.

Additional Information
The hotel maintains a pet-friendly policy, welcoming guests traveling with their animals, although some visitors noted that finding suitable outdoor relief areas nearby could be challenging. Guests should be aware that Wi-Fi access may incur an additional charge, and there is a fee for luggage storage after check-out, which some guests found unexpected. The hotel offers rewards program benefits for loyal members, including potential room upgrades and exclusive lounge access, which are highly valued by those who qualify. Ongoing renovations in certain areas, such as the lobby and bar, are mentioned, indicating continuous efforts to modernize the property, though these can cause temporary inconvenience. The hotel is a popular venue for conferences and large events, which can lead to increased busyness and occasional strain on facilities like elevators.