Westgate Las Vegas Resort & Casino

This hotel is a vibrant destination, particularly known for its extensive live entertainment offerings, ranging from captivating magic shows and tribute acts to energetic bands and concerts. It serves as an ideal choice for entertainment seekers and gamblers who appreciate a lively casino atmosphere and a world-class sportsbook. Convention attendees also find it highly convenient due to its direct access to the convention center. The hotel fosters a welcoming environment, with many guests noting a family feel among the staff. For those planning a visit, it is advisable to check the diverse show schedules in advance and utilize the convenient monorail access for exploring the wider city. Be prepared for potential timeshare presentations, which are a recurring theme in guest feedback.

Facilities & Amenities
The hotel boasts a vast and engaging casino floor, frequently praised for its cleanliness and the enjoyable experience it provides with numerous gaming options. A major highlight is the colossal sportsbook, often described as breathtaking and one of the largest globally, offering comfortable seating and excellent screens for sports enthusiasts. Beyond gambling, the hotel is a hub for live music and various shows, with multiple venues hosting diverse performances that guests highly recommend. There are also numerous shops and eatery options available on-site for convenience. While a pool area is available for relaxation, some guests noted it might be seasonally closed. Feedback on Wi-Fi connectivity is mixed, with some finding it unreliable, and the elevators can sometimes be slow or limited in operation.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean, well-maintained, and sparkling. However, opinions on room condition are varied; some guests found their rooms to be beautiful, remodeled, and updated, while others noted that some older rooms appeared dated, with worn furniture or minor maintenance issues like cracks or dripping faucets. The beds are largely reported as comfortable, contributing to a restful stay. Noise levels are typically manageable, though some guests experienced thin walls allowing sound from adjacent rooms or found the air conditioning unit to be loud. The bathrooms are often described as spacious and well-appointed, though a few isolated incidents of inadequate cleaning were reported.

Dining & Food Quality
The hotel offers a wide variety of dining options, catering to diverse tastes. Guests frequently praise specific establishments such as Sid's for its delicious breakfast items and attentive service, the Edge Steakhouse for its high-quality cuts and overall excellent experience, and Fresco Italiano for its flavorful dishes and pleasant atmosphere. The food court is also noted for its tasty offerings. While most food experiences are positive, some guests found the on-site coffee shop to be overpriced and certain quick-service options to be of lower quality. The bars within the hotel, particularly the International Bar, are popular spots for drinks and enjoying the live music.

Location & Accessibility
A significant advantage of the hotel is its direct access to the monorail station, providing a quick and convenient way to navigate the Las Vegas Strip and reach various attractions without needing a car. Its proximity to the convention center makes it an excellent choice for business travelers and event attendees, often being within comfortable walking distance. While the hotel is situated further north on the Strip, away from the most central areas, the monorail effectively bridges this distance. The presence of the Vegas Loop (Tesla Tunnel) also offers an additional modern transportation option. However, parking is a notable point of contention, as it is paid, can be expensive, and often requires an app for payment.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, creating a welcoming atmosphere for guests. Many reviews highlight the professionalism and positive demeanor of the casino dealers, pit bosses, and floor staff, contributing to an enjoyable gaming experience. Restaurant staff are also frequently commended for their attentive service and pleasant interactions. While the check-in process is often described as quick and efficient, some guests reported experiencing long lines and delays, particularly during peak times. Housekeeping service is generally good, though a few guests noted inconsistencies or slow response times. A recurring negative theme is the persistent and sometimes aggressive nature of the timeshare salespeople, which can detract from the overall guest experience.

Additional Information
A prominent aspect of the guest experience, particularly for those considering or already involved, is the timeshare ownership program. While some owners appreciate the benefits, many express significant frustration with the sales tactics, which are often perceived as misleading or high-pressure, and report issues with room allocation or booking availability. The hotel is a very large complex, frequently hosting major events and conventions, which can lead to busy periods. A notable concern for many guests is the hotel's smoking policy, as smoking is permitted freely indoors, leading to a pervasive smell of smoke throughout the casino and even on guest room floors. Guests should also be aware that complimentary water bottles are not provided in rooms.