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Hotel Valentin Imperial Riviera Maya All Inclusive (Playa del Carmen, Mexico)

Hotel Valentin Imperial Riviera Maya All Inclusive (Playa del Carmen, Mexico)

About Valentin Imperial Riviera Maya All Inclusive

Located on the Riviera Maya in Mexico, the Valentin Imperial Riviera Maya All Inclusive offers luxurious accommodation for adults. The hotel has 540 air-conditioned suites in various categories, featuring sea, pool or garden views, private balconies/terraces, flat-screen TVs, minibars, tea/coffeemakers and en suite bathrooms with hydromassage tubs. 24-hour room service is offered. This adults-only, non-smoking hotel offers free Wi-Fi and free parking. There is a 24-hour reception, offering concierge, ATM/currency exchange, tourist information, laundry, dry-cleaning and ironing services. There are spa, sauna and solarium facilities and an outdoor pool. The hotel offers meeting/banquet facilities and evening entertainment. Complimentary breakfast is offered. The hotel has a wide variety of eating options, with something to suit every taste. Close to Valentina Imperial Maya is the secret beach (Playa del Secreto) on which the hotel is situated. Cancun International Airport is a twenty-fiveminute drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.4
trivago Rating Index based on 6262  reviews from:
  • Hotels.com(9.4/10),
  • Agoda(8.9/10)
  • LocationExcellent  (9.1 / 10)
  • RoomsExcellent  (9.0 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyExcellent  (8.9 / 10)

Positive Reviews

positive:

Great staff

The staff members are gracious and hospitable, while remaining unobtrusive. They are well-trained hospitality professionals with a good customer service ethic, much appreciated by guests.

positive:

Awesome food choices

There are no less than six restaurants on the property, offering a wide choice of eating options, with something for every taste. Various international cuisines are offered. Opinion on the food varies - while some guests thoroughly enjoy it, others say it could improve.

positive:

Great facilities

The guests here appreciate the facilities offered, from the outdoor pool to the spa/sauna. There is a variety of free activities within the resort and there are some charged activities in nearby locations such as snorkelling on the Riviera Maya beaches. The spa and fitness center within the hotel here is also very much appreciated.


Negative Reviews

negative:

Seaweed, crowded pool

Unfortunately, seaweed has found its way into this gorgeous beach, making it difficult to have fun and spoiling the beach's natural beauty. In fairness, this is a problem in most of the Caribbean area and the hotel tries to get it cleaned as far as possible. Also, the pool area can become crowded, so it is necessary to come early to get a good place there.

negative:

Unpredictable Wi-Fi

Unfortunately, connectivity could be unpredictable owing to an intermittent Wi-Fi signal, which might not be a problem for those seeking solitude, but for those who need regular connectivity, it is definitely a big problem.

negative:

Dress code

The hotel has a strict dress code for the restaurants. One might like to dress down and relax on vacation, but it is necessary to dress up for dinner. Men in particular are advised to pack plenty of collared shirts because they will not be served if not wearing one. Also, be sure to pack some covered shoes for similar reasons.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Solarium
  5. Body treatments
  6. Hammam
Property amenities
  1. Café
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Hairdresser
  8. Parking
  9. Hotel bar
  10. Beach bar
  11. Pool bar
  12. Outdoor swimming pool
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Electric kettle
  8. Air conditioning
  9. Minibar
  10. Radio
  11. Satellite TV
  12. Desk
Sports facilities
  1. Volleyball
  2. Bike rental
  3. Golf course
  4. Fitness
  5. Tennis court
  6. Diving
  7. Table tennis
  8. Yoga
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 - Playa del Secreto , 77710 , Playa del Carmen , Mexico
Telephone: +52(984)2063660 | Fax: +52(984)2063661 | 

Frequently Asked Questions about Valentin Imperial Riviera Maya All Inclusive

  • Is there a pool area at Valentin Imperial Riviera Maya All Inclusive?

    Yes, Valentin Imperial Riviera Maya All Inclusive offers 2 pool areas.

  • Are pets allowed at Valentin Imperial Riviera Maya All Inclusive?

    No, Valentin Imperial Riviera Maya All Inclusive doesn’t allow pets.

  • Is parking available at Valentin Imperial Riviera Maya All Inclusive?

    Yes, Valentin Imperial Riviera Maya All Inclusive provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Valentin Imperial Riviera Maya All Inclusive?

    Check-in at Valentin Imperial Riviera Maya All Inclusive is available from: . Check-out time is by .

  • Where is Valentin Imperial Riviera Maya All Inclusive located?

    Valentin Imperial Riviera Maya All Inclusive is located in Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 - Playa del Secreto, 77710, Playa del Carmen, Mexico.