Travelodge by Wyndham Kamloops

This hotel is primarily recognized for its exceptional proximity to the hospital, making it an ideal choice for medical travelers and visitors seeking convenient access to healthcare facilities. Guests frequently highlight the comfortable beds and spacious rooms as key features contributing to a pleasant stay. While the property offers a practical base, it is undergoing a period of transition, with some areas showing signs of age. This hotel is particularly well-suited for those prioritizing location and functional accommodations over luxury. To ensure a smoother experience, guests are advised to confirm specific room amenities upon arrival and be aware of the surrounding area, especially during evening hours.

Facilities & Amenities
The hotel provides several practical facilities and amenities that enhance guest convenience. Many rooms are equipped with a refrigerator, microwave, and coffee maker, which are highly appreciated by guests for preparing simple meals and beverages. Parking is generally ample and accessible, allowing guests to easily leave their vehicles. The swimming pool and hot tub are available, though feedback is mixed; some guests found them clean and enjoyable, while others reported issues with the water temperature, cleanliness, or non-functioning jets, suggesting a need for more consistent maintenance. Air conditioning is present in rooms, but its effectiveness and noise levels vary, with some guests noting it was loud or did not cool adequately.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably varied. Many guests found their rooms to be clean and tidy, praising the comfortable beds and pillows which contributed to a restful sleep. Rooms are often described as large and spacious, providing ample living area. However, a significant number of reviews mention concerns regarding cleanliness, including dirty carpets, dust, and stained surfaces, with some even reporting animal hair or blood stains on bedding. Bathrooms are generally spacious, with some featuring large tubs or good shower pressure, though issues like dripping taps, missing tiles, or general wear and tear were also noted. Noise levels are mixed, with some rooms being quiet, while others experience disturbances from street noise, sirens, or neighboring rooms.

Dining & Food Quality
The hotel offers a bagged breakfast option, which is a consistent topic in guest reviews. This grab-and-go meal typically includes items such as a muffin (often half-sized), an apple, yogurt, and a juice box. While some guests found this convenient for a quick start to their day, many expressed disappointment, describing it as insufficient, lacking variety, or not meeting expectations for a substantial breakfast. There is no mention of an on-site restaurant or room service, indicating guests typically seek dining options outside the hotel. Guests are advised to manage their expectations regarding the breakfast offering and plan for alternative meal arrangements if a more comprehensive breakfast is desired.

Location & Accessibility
The hotel's central location is overwhelmingly highlighted as its most significant advantage, particularly its direct proximity to the hospital. This makes it exceptionally convenient for guests with medical appointments or those visiting patients. It is also within walking distance to various downtown areas, including restaurants, shopping, and other local amenities. While the location offers great accessibility to key points of interest, some guests have expressed concerns about the immediate surrounding area, describing it as having social disorder problems or feeling unsafe at night. The presence of sirens and traffic noise due to its main road location is also occasionally mentioned, though some rooms manage to remain quiet.

Staff & Service
Feedback regarding staff and service is highly polarized. Many guests commend the friendly staff, describing them as helpful, accommodating, and attentive, contributing positively to their stay. The check-in process is sometimes noted as efficient. However, a substantial number of reviews report negative experiences, citing rude or unprofessional staff interactions, particularly at the front desk. Issues such as long wait times during check-in, difficulties with billing or refunds, and unaddressed maintenance requests are frequently mentioned. Some guests also reported challenges with housekeeping, including rooms not being cleaned or difficulties obtaining fresh towels.

Additional Information
Guests should be aware that the hotel is an older property that appears to be undergoing renovations, leading to varied room conditions. The accuracy of online photos and descriptions, particularly concerning amenities like a "hot breakfast," has been a point of contention for some guests. While the hotel is pet-friendly, specific details regarding pet accommodations are limited. There are mentions of laundry facilities on-site, though some guests found them to be expensive or inefficient. Concerns about security and safety have been raised by a few guests, including issues with room access and general comfort in the area. Some guests also reported difficulties in obtaining advertised medical rates or dealing with third-party booking discrepancies.