Travelodge by Wyndham Calgary South

This hotel is often chosen for its convenient location, offering easy access to a major shopping mall and public transportation, making it a practical choice for many travelers. Its spacious rooms and a generally perceived good value for money are frequently highlighted by guests. The hotel's pet-friendly policy is a significant draw, accommodating families and individuals traveling with their companions. It is particularly well-suited for budget-conscious travelers seeking a central base for sightseeing, shopping, or attending appointments. To enhance your stay, it is advisable to inquire about room temperature control upon arrival, as this can be a common concern, and be prepared for potential ambient noise due to the building's age.

Facilities & Amenities
The hotel features an outdoor pool, which, while appreciated by some for being heated and a pleasant option during warmer months, is frequently noted as being closed, dirty, or difficult to access, often requiring guests to navigate through the basement. A convenient laundry facility is available on-site, adding practicality for longer stays. While some guests found the Wi-Fi to be reliable, others reported significant issues with connectivity and speed. Parking is generally available, with some guests finding it easy and monitored, though others have expressed concerns about its security and limited space. Rooms are typically equipped with a mini-fridge, microwave, and coffee maker, which are valued amenities. However, the absence of an elevator poses a considerable challenge for guests with mobility issues or heavy luggage, as the hotel has multiple levels.

Cleanliness & Room Comfort
Feedback on cleanliness is notably mixed; while many guests found their rooms to be clean, some reported issues such as dirty floors, stained linens, mold in the bathroom, or unpleasant odors, including stale cigarette smoke or mildew. The rooms are frequently described as dated and in need of significant renovations, with visible wear and tear on furniture and fixtures. Despite this, many guests found the beds to be comfortable, contributing to a restful night's sleep. However, noise levels are a recurring concern, with many reviews mentioning thin walls that allow sounds from neighboring rooms, hallways, and outside to be easily heard. Issues with air conditioning and heating are also common, with rooms often being too hot or too cold, and hot water supply can be inconsistent. Additionally, a common complaint is the insufficient provision of towels and facecloths for the number of occupants.

Dining & Food Quality
The breakfast offered receives highly varied feedback. Many guests consider it basic but adequate for the price, appreciating the inclusion of items like waffles, boiled eggs, cereal, yogurt, and fruit, along with coffee and juice. However, a significant number of guests expressed disappointment, describing the breakfast as poor or lacking in hot food options, such as scrambled eggs or sausage. Some found the quality of items like coffee or milk to be subpar, and the waffle maker was occasionally reported as messy or problematic. The breakfast room itself is frequently noted as being small and crowded, leading to a lack of seating and a rushed experience for many, with a strict policy against taking food back to rooms.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy reach of various attractions, including Chinook Mall, and numerous restaurants. Its proximity to public transportation options, such as the LRT station, is also a significant benefit for exploring the city. While many guests appreciate the convenience of the location, some have noted that the immediate surrounding area can feel somewhat unsavory. Parking is available on-site, and while some guests found it convenient and secure, others reported issues with limited space. The hotel's design, with direct exterior access to rooms, is convenient for loading and unloading, but the lack of an elevator can be a considerable drawback for guests with mobility challenges.

Staff & Service
The staff at the hotel receive mixed reviews regarding their helpfulness and demeanor. Many guests praise the friendly staff for their accommodating nature, attentiveness, and willingness to assist with requests, such as providing extra towels or addressing room issues. The check-in process is often described as quick and seamless by some, while others report it as slow, confusing, or unprofessional, particularly when staff are perceived to be distracted. Housekeeping services also vary, with some guests noting daily cleaning and fresh linens, while others experienced a lack of service, including unemptied garbage or unreplaced towels. The hotel's pet-friendly service is consistently appreciated by guests traveling with animals, highlighting the staff's accommodating approach to their needs.

Additional Information
The hotel's pet-friendly policy is a notable feature, making it a suitable choice for guests traveling with animals. However, guests should be aware of the hotel's strict security deposit policy, with some reporting delays or issues in receiving their refunds after check-out. There have been recurring concerns regarding the hotel's fire alarm procedures, with multiple instances of alarms sounding without clear communication or proper evacuation protocols, leading to guests feeling unsafe. Overall, many reviews suggest that the property is in need of significant renovations and updates to its facilities and general appearance to align with modern hospitality standards.