St. Jane Chicago

This hotel, housed in a historic building with a distinct Art Deco architectural style, offers a memorable stay in a prime urban setting. Its signature feature is its exceptional central location, placing guests within easy reach of major attractions and public transport. Guests consistently highlight the hotel's friendly and attentive staff, along with its overall cleanliness and well-maintained appearance. The property is particularly well-suited for sightseers and business travelers due to its convenient access to the city's core, while couples appreciate the elegant ambiance and comfortable accommodations. However, some guests note significant street noise, which can impact sleep. To enhance your experience, consider requesting a room on a higher floor to mitigate noise, and be aware of additional fees upon check-in.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. Many guests praise the spacious and modern gym, noting it is well-equipped for workouts. The bar areas are frequently mentioned as cozy and comfortable, offering excellent service and a pleasant atmosphere, with some guests enjoying complimentary popcorn. While there is no swimming pool or hot tub, the hotel does feature a cafe and a restaurant on-site. Some guests found the elevators to be notably slow, leading to long wait times, particularly on weekends. Additionally, some rooms are equipped with light sensors that automatically turn off, which can be inconvenient, especially in the shower.

Cleanliness & Room Comfort
Guests generally commend the hotel's high standards of cleanliness, with housekeepers consistently ensuring rooms are well-maintained. The beds are frequently described as comfortable, contributing to a restful night's sleep for most. However, a significant number of guests report considerable noise from the street, including traffic, sirens, and even construction, which can be very loud and disruptive, particularly at night, despite the hotel's quality. Room sizes vary, with some guests finding them small, while others enjoyed spacious layouts or even combined suites. Issues with in-room amenities were occasionally noted, such as shower knobs being difficult to operate, broken TV remotes, or non-functional refrigerators.

Dining & Food Quality
The hotel offers various dining options that receive mixed but generally positive feedback. The restaurant and bar areas are often praised for their quality and ambiance, with guests enjoying the food and drink selections, including excellent espresso martinis. Some guests appreciated the convenience of in-room breakfast, describing it as wonderful. However, a few guests found the overall food and beverage offerings to be overpriced. While the hotel has a rooftop bar, some families noted that it is a 21+ venue, which excluded them. The cafe is also mentioned as a convenient spot for a quick coffee.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, making it ideal for exploring the city. Guests appreciate being within easy walking distance of numerous attractions, including Millennium Park, the Magnificent Mile, the theatre district, and various museums. Its proximity to public transportation, including bus stops, further enhances accessibility. However, this prime location on a busy avenue also means significant street noise from traffic and city events, which is a recurring concern for many guests. Parking is available exclusively through valet service, which is noted as being very expensive and sometimes slow, with retrieval times of up to 45 minutes.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the front desk staff for their hospitality, quick check-in process, and willingness to accommodate requests. The concierge service is also highlighted for providing excellent recommendations and going above and beyond to assist guests. While the valet service is appreciated for its convenience, some guests experienced delays in car retrieval. Housekeeping is often mentioned for their thoroughness in keeping rooms clean. Overall, the staff's dedication to providing excellent service significantly contributes to a positive guest experience.

Additional Information
Guests should be aware of a destination fee that is added to the room price, which some found unexpected or not clearly explained. The hotel maintains a pet-friendly policy, with some guests appreciating the thoughtful touches like personalized pet beds. A unique aspect mentioned by guests is the hotel's specific AC and heating system, which operates seasonally, meaning only one system functions at a time, potentially leading to rooms feeling too warm during transitional weather. The hotel also offers unique amenities such as free bike rentals and a distinctive orange jasmine water at reception, contributing to a memorable stay.