Hotel Skycity (Auckland, New Zealand)


Hotel Skycity (Auckland, New Zealand)

About Skycity

Skycity Hotel is one of two hotels at the Skycity casino and event complex in Auckland, New Zealand. With excellent dining, nightlife and theatrical entertainment steps away, Skycity Hotel has it all. Rooms include City or Harbour View accommodation and Premium Suites are available in twin or king configuration. All rooms have private bathrooms, LCD televisions, minibars, 24-hour room service and free Wi-Fi. Skycity Hotel offers spa and massage services at the East Day Spa. An exercise room, executive car service, on-site baby-sitting and laundry service are also available. The Skycity complex has 12 bars and restaurants, including Italian, Chinese, delicatessen and contemporary New Zealand fare. Twentyone showcases Auckland's best DJs and the Sky Lounge offers cocktails with an excellent view. Thrill-seekers may plunge from the 192-metre SkyJump on the observation deck of the Sky Tower. Day trips to scenic, relaxing Waiheke Island may be arranged through the hotel concierge.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Corner of Federal and Victoria Streets, 1010, Auckland, New Zealand

Rating overview

trivago Rating Index based on 2650  reviews from:
  • Location
    Excellent  9.2 / 10
  • Rooms
    Excellent  8.5 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews


Convenient central location

Most guests agreed that Skycity Hotel benefits from a prime location in the heart of Auckland's central business district next to the famous Sky Tower. Guests liked the wide choice of dining options, entertainment, leisure and shopping within the complex and on its doorstep. Auckland's parks, harbour and Britomart train station are all within 15 minutes' walk.


Rooms large, well-furnished and comfortable

Plenty of travelers said the rooms were spacious at this hotel with modern decor and furnishings, helping to make for a comfortable stay. Cleaning was also reported to be of a good standard.


Good customer service

On the whole, reviewers said the hotel staff were a pleasure to deal with, describing them as friendly, attentive and keen to help.

Negative Reviews


Mixed reports on free Wi-Fi

Guests liked having free Wi-Fi access in all areas of this property. However, a few reported encountering patchy coverage and sluggish speeds from time to time.


Guests divided over casino

This hotel has a casino, which generated a mixed response from visitors. Some thought it was a good addition to the hotel's range of leisure and entertainment activities; others thought it attracted a bit of a gambling crowd to the hotel which some business guests and families objected to.


Some maintenance issues encountered

A few guests thought occasional signs of sub-standard maintenance at this high end hotel took the shine off an otherwise pleasant stay. There were a few accounts mentioning elevators being out of order, non-functioning TV remote controls, noisy toilet cisterns and in-room safes not working.

All amenities

Property amenities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Childcare
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Television
  4. Hairdryer
Food and beverage
  1. Halal food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


Corner of Federal and Victoria Streets , 1010 , Auckland , New Zealand
Telephone: +64 93636000 | Fax: +64 93636383 | 

Frequently Asked Questions about Skycity

  • Is there a pool area at Skycity?

    No, Skycity doesn't offer pool areas

  • Are pets allowed at Skycity?

    No, Skycity doesn't allow pets

  • Is parking available at Skycity?

    Yes, Skycity provides Parking, Accessible parking parking for guests.

  • What time is check-in and check-out at Skycity?

    Check-in at Skycity is available from: . Late check-in is possible, but hours may vary. Check-out time is by .

  • Where is Skycity located?

    Skycity is located in Corner of Federal and Victoria Streets, 1010, Auckland, New Zealand.

Interesting hotels nearby Skycity

These hotels may also be interesting for you...

Destinations nearby Skycity

Other destinations close to Skycity

Explore nearby attractions