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Hotel Shangri-La Vancouver (Vancouver, Canada)

Hotel Shangri-La Vancouver (Vancouver, Canada)

About Shangri-La Vancouver

Shangri-La Hotel, Vancouver, brings together fine dining, luxury accommodation and spa facilities at modern premises downtown. Enjoying superb city and mountain views, this five-star hotel boasts service and tasteful decor inspired by Asia. Many spacious, heated and air-conditioned rooms boast private balconies; all feature floor-to-ceiling windows, minibar, desk, espresso machine and bedside controls for curtains and lights. There are two flat-screen TVs; one in the en suite marble bathroom with shower and bathtub. Upgrade rooms and suites are available. Shangri-La Hotel, Vancouver’s spa provides yoga classes, seaweed treatments, a gym and outdoor pool. Other amenities include free Wi-Fi throughout, room service, a business center, free shoeshine and on-site parking. Market restaurant serves breakfast plus a seasonal menu showcasing Canadian seafood. There’s also a juice bar and lounge serving afternoon tea and cocktails. Vancouver International Airport is about 40 minutes’ drive away while Robson Street shopping district is one block away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 4127  reviews from:
  • Hotels.com(9.6/10)
  • LocationExcellent  (9.4 / 10)
  • RoomsExcellent  (9.1 / 10)
  • ServiceExcellent  (8.8 / 10)
  • CleanlinessExcellent  (9.5 / 10)
  • Value for moneyExcellent  (8.5 / 10)

Positive Reviews


Central location towers above Vancouver

Visitors were positive about the handy location in the heart of downtown Vancouver. It was close to public transport and just a block away from Robson Street shopping and entertainment district, featuring a wide choice of dining options. Many reviewers, especially those staying on higher floors, were impressed by the city and mountain views through full-length windows in the guest rooms.


Praise for rooms

With their tasteful interiors, muted pastel shades, Asian influences and wooden furniture, guest rooms received glowing reviews from many reviewers, who described them as clean, comfortable, spacious and well-appointed with cozy beds topped by high quality linens. Five-star touches like spacious marble and granite bathrooms plus bedside controls for lights and curtains also won lots of fans.


Positive about food, service and facilities

Many reviewers paid tribute to the customer service, saying nothing seemed too much trouble for most personnel. Staff were described as well-trained, friendly and attentive. The fine dining restaurant was popular with most guests who left positive reviews of breakfast, lunch and dinner. Guests who used the spa and gym were largely positive about both facilities.

Negative Reviews


Some service issues

Occasional reports by some guests claimed that their rooms were missed out by the daily housekeeping service resulting in calls to reception to resolve the matter. The free Wi-Fi service suffered from a patchy signal, according to some guests.


Light sleepers bothered by noise

Certain rooms at this hotel had insufficiently soundproofed rooms, according to some light sleepers who posted reviews. They reported being able to hear noise from adjacent rooms and sounds from the corridors.


Small outdoor swimming pool

A few critics felt the outdoor pool wasn't all that inviting due to often being in the shade. It was also in view of nearby office blocks.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Terrace
  9. Porter service
  10. Pets allowed
  11. Hotel bar
  12. Outdoor swimming pool
Wellness / Spa
  1. Steam room
  2. Massage
  3. Sauna
  4. Hot tub
  5. Hot stone massage
For children
  1. Cot
  2. Childcare
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Satellite TV
  12. Desk
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


1128 West Georgia Street , V6E 0A8 , Vancouver , Canada
Telephone: +1(604)6891120 | Fax: +1(604)6891195

Frequently Asked Questions about Shangri-La Vancouver

  • Is there a pool area at Shangri-La Vancouver?

    Yes, Shangri-La Vancouver offers 2 pool areas.

  • Are pets allowed at Shangri-La Vancouver?

    Yes, Shangri-La Vancouver has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Shangri-La Vancouver?

    Yes, Shangri-La Vancouver provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Shangri-La Vancouver?

    Check-in at Shangri-La Vancouver is available from: . Check-out time is by .

  • Where is Shangri-La Vancouver located?

    Shangri-La Vancouver is located in 1128 West Georgia Street, V6E 0A8, Vancouver, Canada.