Cancun - Chetumal km 295, 77710, Playa del Carmen, Mexico
from$222
See prices from 14 sites
See prices
from$222
See prices from 14 sites
See prices
Sandos Caracol Nature Resort & Water Park All Inclusive
Sandos Caracol Nature Resort & Water Park All Inclusive
Sandos Caracol Nature Resort & Water Park All Inclusive
Sandos Caracol Nature Resort & Water Park All Inclusive
Sandos Caracol Nature Resort & Water Park All Inclusive

Good to know

  • Private cenote for tranquil reflection

    Discover a serene natural swimming hole, perfect for a peaceful environment to reflect and connect with nature, located near room 63.

  • Gourmet dining at Los Lirios restaurant

    Savor exceptional steaks and a refined culinary experience at Los Lirios, noted by guests as a standout dining option.

  • Thrilling water park for all ages

    Experience an exciting water park with slides and attractions, providing endless fun and entertainment for families and children.

  • Invigorating spa and wellness facilities

    Rejuvenate your senses with a variety of treatments including massage, hot tub, salon services, steam room, and sauna.

  • Exclusive adults-only sanctuary

    Enjoy a private escape within the larger resort, featuring a dedicated reception, concierge, pool, and a la carte dining for guests aged 18 and over.

  • Lush eco-resort with abundant wildlife

    Immerse yourself in a jungle environment where natural landscapes and diverse fauna, including monkeys and coatis, enhance the property's unique charm.

  • Oceanfront Club House for Select guests

    Access an exclusive beach area with hammocks and Bali beds, plus a clubhouse offering premium liquors, snacks, and a reading area.

This summary was created by AI and might not be 100% accurate.

About Sandos Caracol Nature Resort & Water Park All Inclusive

At Sandos Caracol Nature Resort & Water Park All Inclusive, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort to ensure you stay connected during your visit. Arrange your trips to and from the airport using the resort's convenient transportation services booking.Car hire and shuttle offerings at the resort simplify arranging your excursions, explorations, and additional activities in Playa Del Carmen.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the resort, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Sandos Caracol Nature Resort & Water Park All Inclusive.Desire to unwind? Make the most of your visit at Sandos Caracol Nature Resort & Water Park All Inclusive with accessible amenities such as daily housekeeping. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Sandos Caracol Nature Resort & Water Park All Inclusive also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a coffee or tea maker, bottled water and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Sandos Caracol Nature Resort & Water Park All Inclusive, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers.At Sandos Caracol Nature Resort & Water Park All Inclusive, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, solarium, steam room, spa and sauna for ultimate relaxation. At Sandos Caracol Nature Resort & Water Park All Inclusive, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Sandos Caracol Nature Resort & Water Park All Inclusive, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Rooms

  • Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub

    Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

    • 1 1 King Bed and 1 Double Sofa Bed
    • Sleeps 2
    • 667 sq ft
  • Superior Select Club 2 Double Beds or 1  King Bed

    Superior Select Club 2 Double Beds or 1 King Bed

    • 1 1 King Bed, 1 2 Queen Beds
    • Sleeps 2
    • 420 sq ft
  • Deluxe Select  Club, King Bed with Sofabed and Jetted Tub

    Deluxe Select Club, King Bed with Sofabed and Jetted Tub

    • 1 1 King Bed and 1 Double Sofa Bed
    • Sleeps 2
    • 441 sq ft
  • Eco Family Superior

    Eco Family Superior

    • 1 1 King Bed and 1 Twin Bunk Bed
    • Sleeps 4
    • 322 sq ft
    • A/C
    • Free WiFi

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Price trend

Based on average prices on trivago from the last 30 days
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Reviews

8.1
Very good
based on 29,496 ratings from top 
sites
sites

Review summary

Summarized by AI from 300+ reviews · Last updated: 8 Sept 2025

This eco-resort offers a unique and immersive experience, with its signature feature being the seamless integration of its grounds with the natural jungle environment, providing guests with daily encounters with abundant wildlife like monkeys, coatis, and raccoons. This makes it an ideal destination for nature enthusiasts and families seeking an adventurous yet comfortable stay. The property boasts a popular water park and several cenotes, offering diverse recreational opportunities. While many guests appreciate the wide array of activities and entertainment, the dining experience receives mixed reviews, particularly regarding the challenging reservation system for specialty restaurants. To make the most of your visit, be prepared for extensive walking across the large property and consider bringing water shoes for the beach.

Guest ratings for this stay

Guest reviews

Excellent27%
Very good22%
Good20%
Fair12%
Poor19%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
  5. Hammam
  6. Bathrobe

Property amenities

  1. Business centre
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Gym
  5. Parking
  6. Terrace
  7. Bar
  8. Beach bar
  9. Pool bar
  10. Outdoor pool
  11. Non-smoking rooms
  12. Computer with Internet

Accessibility

  1. Wheelchair accessible
  2. Accessible parking

Room amenities

  1. Bathtub
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Air conditioning
  8. Minibar
  9. Satellite TV
  10. Desk
  11. Telephone

Sports facilities

  1. Pool table
  2. Boat rental
  3. Golf course
  4. Surfing
  5. Tennis court
  6. Hiking trail
  7. Diving
  8. Table tennis
  9. Fishing
  10. Snorkelling
  11. Water park
  12. Water sport facilities

Food and beverages

  1. All inclusive (upon inquiry)

Hotel theme/type

  1. Eco-friendly hotel

Location

Cancun - Chetumal km 295, 77710, Playa del Carmen, Mexico

Distance from Sandos Caracol Nature Resort & Water Park All Inclusive

Transport

Playa del Carmen:5.3 km

Cancun International Airport:45.7 km

Estación Cancún:44 km

Landmarks

Honorable Ayuntamiento de Playa del Carmen:5.3 km

Reef Villa Blanca:20.9 km

Dzul Ha reef:22.1 km

Explore nearby attractions

Property info

Cancun - Chetumal km 295, 77710, Playa del Carmen, Mexico

Frequently Asked Questions about Sandos Caracol Nature Resort & Water Park All Inclusive

  • Is there a pool area at Sandos Caracol Nature Resort & Water Park All Inclusive?

    Yes, Sandos Caracol Nature Resort & Water Park All Inclusive offers 2 pool areas.

  • Are pets allowed at Sandos Caracol Nature Resort & Water Park All Inclusive?

    No, Sandos Caracol Nature Resort & Water Park All Inclusive doesn’t allow pets.

  • Is parking available at Sandos Caracol Nature Resort & Water Park All Inclusive?

    Yes, Sandos Caracol Nature Resort & Water Park All Inclusive provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sandos Caracol Nature Resort & Water Park All Inclusive?

    Check-in at Sandos Caracol Nature Resort & Water Park All Inclusive is available from: . Check-out time is by .

  • Where is Sandos Caracol Nature Resort & Water Park All Inclusive located?

    Sandos Caracol Nature Resort & Water Park All Inclusive is located in Cancun - Chetumal km 295, 77710, Playa del Carmen, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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