Hotel Saint-Laurent Montreal

The hotel offers a practical and comfortable stay, distinguished by its apartment-style rooms featuring full kitchens, making it a unique option for visitors. Its central location is a major draw, providing excellent access to key city attractions. Guests frequently highlight the spacious rooms, the overall good value for money, and the friendly staff. While some aspects of the hotel appear dated, its functionality and convenience are consistently praised. This accommodation is particularly well-suited for families and those planning long-term stays due to the room setup and amenities. Budget-conscious travelers will appreciate the value, while sightseers and business travelers benefit from its strategic position near landmarks and the CHUM hospital. To enhance your stay, consider utilizing the well-equipped kitchen for self-catering to maximize convenience and value, and be prepared for a dated aesthetic that prioritizes practicality over modern luxury.

Facilities & Amenities
The hotel provides well-equipped kitchenettes in its rooms, featuring full-sized refrigerators, stoves, microwaves, dishwashers, and essential utensils, which guests find highly convenient for self-catering. A significant advantage is the availability of free self-serve laundry facilities, including washers and dryers, which is particularly appreciated by guests on longer stays. A gym is also on-site for guest use. Underground parking is offered, providing a secure and convenient option, though many guests note its considerable cost. While Wi-Fi is generally available, some guests experienced occasional issues with connectivity. The elevators are frequently mentioned as being slow, old, or sometimes out of service, leading to wait times. Additionally, a business center and a sundries shop are available for guest convenience.

Cleanliness & Room Comfort
Guests consistently praise the spacious rooms, which often include separate living areas and are available as studio, one-bedroom, or two-bedroom suites. The comfortable beds and quality bedding are frequently highlighted, contributing to a restful night's sleep. However, a recurring theme is the dated decor and overall appearance of the rooms, described as old, tired, or in need of renovation, with observations of worn carpets, crooked cupboards, peeling paint, and general signs of age. While many guests find their rooms clean, some report specific issues such as unvacuumed floors, stains on towels or carpets, mold in bathrooms, or the presence of ants or other small bugs in kitchen areas. Noise levels receive mixed feedback; some rooms are quiet, while others experience disturbances from corridors, street traffic, or nearby construction. Unpleasant odors, including cigarette smoke, cannabis, or mustiness, were also reported by several guests.

Location & Accessibility
The hotel's central location is a major highlight, offering exceptional convenience for exploring the city on foot. Guests can easily walk to popular attractions such as the Old Port, Chinatown, Place des Arts, the bustling Sainte-Catherine Street for shopping, and the Notre-Dame Basilica. Public transportation is readily accessible, with metro stations (Champ de Mars, Saint Laurent, Berry-UQAM) just a short walk away. A significant convenience for travelers is the airport bus 747 stop located directly in front of the hotel. Its proximity to the CHUM hospital is also a key benefit for many visitors. While underground parking is available on-site, offering security and ease of access, it is consistently noted as being expensive. Despite some observations of homeless individuals or ongoing construction in the immediate vicinity, the location remains highly recommended for its overall accessibility and convenience.

Staff & Service
The hotel staff consistently receives high praise for being friendly, helpful, attentive, and professional, with many guests appreciating their bilingual capabilities. The check-in and check-out processes are generally described as efficient, though some guests experienced delays during peak times or due to specific operational challenges like union strikes. Staff members are commended for providing useful advice on directions, accommodating requests such as room upgrades or late check-out, and assisting with various issues, including non-working appliances or luggage handling. However, feedback on housekeeping is mixed; the hotel operates on a no daily housekeeping policy (typically weekly service), which means guests often need to request fresh towels or supplies from the front desk. Some reviews mention instances of missed cleanings or unaddressed room issues. While most guests find the staff responsive, a few isolated reports of unresponsiveness or perceived rudeness were noted when dealing with specific complaints.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to travel with their animals, though it is important to note that a pet fee is applied, which some guests found to be quite high. A security deposit is required upon check-in, and some guests reported confusion or delays regarding its processing and refund, particularly with certain payment methods. Guests should be aware that daily housekeeping is not provided; rooms are typically cleaned once a week, and fresh towels or supplies must be requested from the front desk. The electronic key card system, essential for building entry, elevator use, and room access, occasionally experiences malfunctions or slowness. Guests may encounter construction noise from nearby developments, especially during daytime hours. The hotel's apartment-style setup, complete with kitchens and free laundry facilities, makes it an excellent choice for extended stays.