Residence Inn by Marriott New Orleans Elmwood

This hotel is highly regarded for its spacious suites featuring full kitchens, which create a comfortable, home-like atmosphere, making it an excellent choice for extended stays and those seeking self-catering options. The consistently praised friendly staff and convenient location near shopping and dining further enhance the guest experience. It is particularly well-suited for families who appreciate the ample room and amenities, and business travelers needing a functional and comfortable base. To ensure a smooth stay, guests should be aware of the hotel's specific housekeeping schedule and inquire about the availability of hot water, as these have been occasional points of concern.

Facilities & Amenities
The hotel offers a range of convenient facilities designed to enhance longer stays, including well-equipped full kitchens in each suite, which guests find highly beneficial. There is a fitness center for workouts and an outdoor pool with a fire pit area, providing spaces for relaxation and recreation. Free Wi-Fi is available, ensuring connectivity for all guests. While laundry facilities are provided and appreciated, some guests have reported issues with machine functionality. A significant recurring concern, however, is the intermittent lack of hot water, which has impacted multiple guests' stays. Additionally, the hotel operates on a non-daily housekeeping schedule, which some guests find inconvenient, preferring more frequent service.

Cleanliness & Room Comfort
Most guests describe the rooms as spacious, clean, and modern, often highlighting the comfortable beds and the convenience of having two televisions and a full kitchen. The bathrooms are generally well-regarded, with some featuring built-in toiletries. However, some reviews indicate a lack of consistent cleanliness, with mentions of carpet stains, unpleasant odors, and dirty kitchen areas. A few guests have reported issues with insect presence, including cockroaches and ants, and some rooms have experienced maintenance problems such as loud air conditioning noise, unleveled floors, cracked bathroom doors, or inadequate lighting. Despite these isolated issues, many guests find the rooms quiet and conducive to a restful stay.

Dining & Food Quality
The hotel provides a complimentary breakfast that generally receives positive feedback for its variety and convenience. Guests often mention the availability of both hot and cold items, including a waffle station, oatmeal bar, and egg white omelettes. The breakfast team is frequently commended for their engaging and helpful service. However, some guests have found the food quality to be inconsistent, describing the breakfast as "meager" or "awful" on occasion, with specific complaints about the absence of certain items like bacon or gluten-free options, or the quality of powdered eggs. Despite these criticisms, the breakfast is largely seen as a valuable inclusion, and the hotel manager has even hosted manager-hosted events like burger nights, which guests greatly appreciate.

Location & Accessibility
The hotel's central location is a significant advantage, offering easy access to various shopping centers and restaurants within walking distance or a short drive. It is conveniently situated for quick travel to the airport and provides straightforward interstate access, making it easy to reach the French Quarter and other local attractions. Guests appreciate the availability of free parking, which is often described as plentiful and well-lit, contributing to a sense of safety. While some reviews note the hotel's proximity to an industrial park or ongoing road construction, the overall consensus is that the location is highly practical and accessible for both leisure and business travelers.

Staff & Service
The staff consistently receives high praise for their exceptional friendliness, helpful service, and attentive team approach. Guests frequently highlight the professional demeanor and welcoming atmosphere created by the front desk and breakfast teams, with many feeling treated like family. The quick check-in process is often noted, and staff members are commended for going above and beyond to assist with requests and provide local recommendations. However, a few guests have reported negative interactions, citing instances of unhelpful or rude behavior during check-in or when addressing specific issues. Despite these isolated incidents, the overwhelming majority of reviews emphasize the staff's commitment to providing excellent customer service.

Additional Information
Guests should be aware of the hotel's housekeeping schedule, as rooms are typically cleaned every four days rather than daily, which may require guests to request additional amenities or trash bags from the front desk. The late checkout policy is quite strict, with some guests reporting that late checkouts are not accommodated. There have been isolated but concerning reports regarding security measures, including incidents of harassment and a lack of outdoor security cameras, which have led to guest discomfort. Furthermore, some guests have experienced payment discrepancies or issues with charges, advising careful review of billing statements. The hotel does offer a pet-friendly policy, which is a significant benefit for travelers with animals.