Residence Inn Burlington Colchester

This hotel is highly regarded for its spacious suites featuring full kitchens, providing an apartment-like experience that makes it a memorable stay for many guests. Its quiet location, just outside the bustling city, is a significant draw. The hotel is particularly well-suited for families seeking comfortable, extended stays with ample room and amenities like a pool, and for long-stay guests or business travelers who benefit from the in-room kitchens and laundry facilities. Pet owners will also find it accommodating. To enhance your visit, be aware that the hot tub has been removed, despite older images, and consider the comfort of the sofa beds if planning to use them for adults.

Facilities & Amenities
Guests consistently praise the convenience of the full kitchens or kitchenettes available in the suites, which are well-stocked for cooking and provide a home-away-from-home feel. The indoor pool is a popular feature, though it's important to note that the hot tub has been removed. The hotel also offers a fitness center and a highly-rated laundry facility, which guests find exceptionally clean and well-maintained. Unique outdoor amenities include pickleball courts and basketball hoops with provided equipment. While free Wi-Fi is available, some guests have reported slow speeds. Some suites also feature a fireplace, adding to the cozy ambiance.

Cleanliness & Room Comfort
The rooms are generally described as clean and comfortable, with many guests highlighting the comfortable beds and high-quality linens that ensure a restful sleep. Suites often include walk-in showers and spacious bathrooms, though some guests have noted issues with water pressure leading to wet floors due to shower design. In-room amenities like swivel TVs with streaming services and coffee makers are appreciated. While the hotel is generally quiet, some guests have experienced noise from the air conditioning/heating systems, which can be disruptive, or from neighboring rooms. Some older rooms may show minor wear, such as torn upholstery or carpets, and some guests have reported a musty smell or issues with mold in specific shower areas.

Dining & Food Quality
The complimentary breakfast receives widespread positive feedback for its variety and abundance, offering a range of hot and cold options including eggs, waffles, and sausage, catering to diverse tastes. Many guests commend the attentive breakfast staff for keeping items replenished and the area tidy. While most find the breakfast satisfying, some guests have occasionally noted issues with the freshness of certain items, such as stale or moldy bread, or a lack of specific choices like yogurt. Additionally, the hotel provides fresh chocolate chip cookies at the front desk each evening, a delightful touch that is much appreciated by guests. Coffee is also available throughout the day.

Location & Accessibility
The hotel's location is considered ideal by many, offering a quiet retreat while remaining conveniently close to key areas. It is just a short 10-15 minute drive to downtown Burlington, making it easy to access attractions, shopping, and dining. The hotel is also well-situated for visits to UVM and is close to Lake Champlain. Its proximity to the interstate and the airport (approximately 11 minutes away) adds to its accessibility. While the area is suburban and not particularly walkable, guests appreciate the peaceful environment. Parking is available, though some guests have reported issues with limited spaces during peak times or snow, and the layout can be challenging for larger vehicles.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their willingness to go above and beyond to ensure a pleasant stay. The check-in and check-out processes are described as quick and easy, and guests appreciate the flexibility of early check-in and late check-out options. Housekeeping is generally good, though some guests have noted the "every other day" cleaning schedule, which can sometimes lead to misunderstandings. The hotel is known for its pet-friendly service and is often commended for its family-friendly service, with staff making efforts to accommodate families. Lost items are efficiently handled, and overall, the staff's dedication to guest satisfaction is a recurring theme.

Additional Information
Guests should be aware of the hotel's pet-friendly policy, which allows pets for an additional fee. The noon checkout time is a convenient feature that many guests appreciate, allowing for a more relaxed departure. While some guests with loyalty program status have received room upgrades, others have reported inconsistencies in this regard. A specific hotel policy regarding sofa beds states they are not made up unless requested in advance, which has caused inconvenience for some families. The hotel offers chocolate chip cookies nightly, a popular amenity. Some guests have noted a humidity smell from the HVAC system in certain rooms, and while the water pressure in showers is generally good, the design can lead to water splashing outside the shower area.