Red Tree Lodge

This hotel is highly regarded for its exceptional pet-friendly amenities, making it a standout choice for pet owners who appreciate thoughtful touches like welcome bags and local dog park maps. Beyond its animal-loving ethos, it serves as an excellent base for families, offering popular features like bunk beds, a games room, and a pool. Its central location also appeals to active travelers and explorers looking to easily access downtown attractions and utilize the on-site bike and ski equipment facilities. While the hotel is praised for its friendly staff and extensive on-site facilities, guests should be aware that the property is an older establishment, and experiences with room cleanliness can be inconsistent. Inquire about specific room conditions if cleanliness is a top priority for your stay.

Facilities & Amenities
The hotel offers a wide array of facilities designed to enhance guest stays. These include a convenient guest kitchen equipped with a full-sized refrigerator and microwave, allowing guests to prepare their own meals. For recreation, there is a pool, a popular hot tub, and a sauna. The games room, complete with a pool table, darts, and a mini-theatre, is a hit with families. Practical amenities such as a laundry room, bike storage, and a dedicated ski equipment cleaning area are also available. While Wi-Fi is provided, some guests noted the absence of an elevator and that the hotel uses traditional keys instead of key cards. Additionally, some experienced issues with flimsy doors and noisy or dirty AC units.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests found their rooms to be clean and comfortable, appreciating the spacious rooms and comfortable beds that ensured a restful night's sleep. However, a significant number of reviews reported issues with cleanliness, including the presence of hair in bathrooms, dirty carpets, dust, and stains on linens. The condition of some bathrooms was described as worn out or dated, with instances of damp walls or peeling silicone. Some rooms were also noted to have a musty smell or cigarette smoke odor. While coffee makers are typically provided, some were found to be dirty or non-functional. Rooms are often described as not soundproofed, leading to noticeable noise from corridors or neighboring rooms.

Dining & Food Quality
The hotel's "included breakfast" received consistent feedback for being very basic. Most guests reported that it typically consisted of muffins, yogurt, and fruit, often lacking coffee to-go cups or juice, leading many to feel it was not a true continental breakfast and was quite disappointing. The on-site restaurant is permanently closed, which guests should be aware of. However, a significant positive aspect is the availability of a well-stocked communal kitchen, which is highly appreciated by guests who prefer to prepare their own meals, offering a convenient alternative to dining out.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it exceptionally convenient for downtown attractions, local bars, and various restaurants, all within easy walking distance. Its proximity to the arena is also a plus for those attending events. While parking is available on-site, some guests found the spaces to be tight or potentially hazardous. As an older facility, the hotel does not have an elevator, which can be a consideration for guests with mobility challenges or heavy luggage. Additionally, some reviews mentioned road construction in the immediate vicinity and a general lack of sidewalks directly outside the property.

Staff & Service
The staff at this hotel consistently receives high praise from guests, who describe them as exceptionally friendly, helpful, accommodating, and attentive. Many reviewers highlighted the staff's willingness to go "above and beyond" to ensure a positive and comfortable stay. The check-in process is generally reported as quick and painless, with staff often allowing early check-ins when possible. Guests particularly appreciate the excellent pet-friendly service, noting that staff provide thoughtful recommendations for local dog parks and restaurants. While the vast majority of feedback is positive, there was an isolated report of a lack of follow-up regarding a lost item.

Additional Information
A standout feature of this hotel is its exceptionally pet-friendly policy, which includes thoughtful touches like welcome bags with treats and toys, and providing maps to local dog parks. Guests should be aware that the property is an older facility that could benefit from modernizing and upgrades, with some areas showing signs of wear and tear. The hotel uses traditional keys rather than key cards for room access. A significant concern raised by some guests was the main entrance being locked after hours with no immediate staff or contact available, which caused inconvenience. Unique amenities include a games room with a mini-theatre and a well-equipped communal kitchen. Some guests also noted a strong smoke odor in hallways.