Red Roof PLUS Miami Airport

This hotel is primarily noted for its convenient proximity to the airport and its shuttle service, making it a practical choice for travelers needing an overnight stopover. While many guests appreciate the friendly staff and find the rooms adequately clean for a short stay, a significant number express concerns about the hotel's overall outdated condition and pervasive odors, including mustiness and smoke. The breakfast offering is a frequent point of discussion, with many guests disappointed by its limited selection and the discrepancy between advertised and actual availability. This hotel is particularly well-suited for budget-conscious travelers, pet owners, and those seeking a quick, functional stay near the airport before or after a flight. To enhance your experience, it is highly recommended to confirm all shuttle details, including pick-up locations and operating hours, and to set realistic expectations for the hotel's amenities and general upkeep.

Facilities & Amenities
Guests have mixed opinions regarding the hotel's facilities. The pool area is sometimes described as pleasant and clean, offering a space for relaxation, though several guests reported it being closed for maintenance during their stay, leading to disappointment. While some found the Wi-Fi reliable for basic use, others experienced frustratingly slow or unreliable connections, impacting their ability to work or stream. The elevators are a common point of concern, with reports of them being slow, occasionally out of service, or having unpleasant odors, which can be inconvenient for guests. For added convenience, the hotel features a mini mart or shop on-site, providing easy access to snacks and drinks. A laundry facility is available for guest use, though some found the machines to be inefficient or problematic, requiring multiple cycles.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is highly varied. Many guests reported significant issues with pervasive odors, including mold, mustiness, and smoke, which detracted from their stay. While some found their rooms adequately clean, others encountered dirty floors, stains, and even insects, raising concerns about hygiene. The overall room condition is frequently described as outdated, with visible damage, peeling paint, and rust in various areas. Bed comfort also received mixed reviews; some found the beds comfortable, while others reported them as hard, broken, or even itchy. Bathrooms are often noted as small, dirty, or moldy, with issues like poor water pressure and leaky fixtures. Despite the hotel's proximity to the airport, most guests found the noise levels inside the rooms to be manageable.

Dining & Food Quality
The hotel's dining options, particularly breakfast, are a significant point of contention among guests. Many expressed frustration that breakfast, advertised as included, was often not provided or was discontinued without prior notice, leading to disappointment and a lack of refunds. When available, the breakfast is consistently described as very basic and limited, primarily consisting of sweet items like waffles, muffins, and cereal, with a notable absence of protein or fresh fruit options. This limited selection often left guests feeling unsatisfied. For other meals, an on-site food truck offers convenience, with some guests praising the quality of its burgers and hot dogs, though others found the prices to be high. Guests also noted a general lack of diverse dining options within walking distance of the hotel.

Location & Accessibility
The hotel's location is a primary draw, being exceptionally close to the airport, which is highly convenient for travelers with early flights or late arrivals. While the proximity means airport noise is very loud outside, especially with planes flying low overhead, most guests found their rooms surprisingly quiet. The airport shuttle service is a key feature, though its reliability received mixed reviews, with some guests experiencing long waits or confusion due to shared shuttles with other hotels. A shuttle service to the cruise port is also available for a fee, offering convenience for pre-cruise stays. However, guests consistently highlight the significant parking fee, which is often unexpected and considered expensive. Beyond the airport, there are very few attractions or dining options within walking distance, necessitating ride-sharing services for most excursions.

Staff & Service
Feedback on staff and service is notably mixed. Many guests praised the front desk staff for being friendly, accommodating, and helpful, contributing positively to their experience, particularly during check-in. However, a significant number of reviews describe some front desk interactions as rude, unhelpful, or slow, with guests feeling ignored or encountering difficulties with basic requests. Housekeeping service also received varied comments; while some found it efficient and thorough, others reported issues with rooms not being cleaned daily or towels not being replaced. The check-in process was sometimes quick and easy, but other guests experienced long waits and complications, especially with early arrivals or key card malfunctions. A recurring concern involves the hotel's policies, particularly issues with refunds for services like breakfast or security deposits, which often led to frustration.

Additional Information
Guests should be aware of several important details that impact their stay. The hotel has a pet-friendly policy, which is appreciated by many, though some noted issues with pet hair or odors in hallways. A security deposit is required upon check-in, and some guests reported difficulties or delays in receiving their refunds. There are often hidden fees, such as a charge for parking and an additional fee for early check-in, which can surprise guests. A common complaint is the lack of readily available free drinking water, with bottled water being expensive. Some rooms lack sufficient charging outlets, and key cards are frequently reported to stop working, requiring multiple trips to the front desk. While some areas of the hotel appear to have undergone renovations, other parts remain in a state of disrepair, and the no smoking policy is often disregarded by other guests, leading to unpleasant smells in common areas.