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Hotel Playacar Palace All Inclusive (Playa del Carmen, Mexico)

Hotel Playacar Palace All Inclusive (Playa del Carmen, Mexico)

About Playacar Palace All Inclusive

Playacar Palace All Inclusive is a splendid resort which features fine dining restaurants, an indulgent spa and oversized outdoor pool. Overlooking the beach, the property has an ideal central location in Playa del Carmen. The luxurious suites at Playacar Palace All Inclusive benefit from hot tubs, deluxe toiletries, and bathrobes. Additional in-room amenities include a fully-stocked minibar, liquor cabinet, air conditioning, and satellite TV. Select options also boast a private balcony with stunning sea views. A tennis court, billiards tables and children's playroom ensures plenty of recreational fun for all the family. A fitness centre and nightly live entertainment are also provided. Cafe Del Mar serves vibrant Mexican and international buffets, Mo-Mo-No-Ha-Na specialises in exciting Pan-Asian fusion cuisine, and Bocelli is an elegant dining option serving classic Italian meals. For a refreshing drink, the property has a number of options, including the Aqua Bar and Luna Lounge. The popular Paseo Del Carmen shopping centre is a comfortable four-minute walk from the resort.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 3563  reviews from:
  • LocationExcellent  (9.5 / 10)
  • RoomsExcellent  (9.0 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyVery good  (8.4 / 10)

Positive Reviews


Best of both worlds

Guests who've stayed here love the location. Not only is the hotel itself set in beautiful grounds close to the beach, but it's also close to "5th Avenue" - an area of shops, restaurants, bars and activities. If you choose to stay at the Playacar Palace, you won't be short of things to do.


Staff are real gems

The customer service here is one of the reasons that the hotel comes so well recommended. Staff are consistently going over and above to ensure that guests have a fantastic holiday - you are guaranteed to feel like one of the Playacar family during your stay.


It's the small things that make a big difference

Guests love the little extras that really do add a little something to your stay here. Flowers upon arrival and a welcome cocktail are two of the firm favourites.

Negative Reviews


Some rooms noisier than others

Some guests have commented that their rooms which overlooked the pool and entertainment areas could be subject to a substantial level of noise at certain times of day and evening. Guests requiring a quiet room may wish to request this upon booking.


Not a huge variety of food

A handful of guests have been disappointed with the range of food served at the buffet. Although the quality of food is generally good, guests feel that a wider variety of options would have improved their dining experience.


Don't leave it too late

A variety of spa treatments and excursions can be booked using the credit scheme at the hotel. Some guests found that they left it too late to make their reservations and therefore were disappointed, so it's recommended that these experiences are booked sooner rather than later.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Solarium
  4. Hot tub
  5. Hydrotherapy
  6. Hot stone massage
Property amenities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance hall/lobby
  5. Express check-in
  6. Lift
  7. Gym
  8. Parking
  9. Porter service
  10. Hotel bar
  11. Outdoor swimming pool
  12. Conference rooms
For children
  1. Childcare
  2. Playground
  3. Kids' club
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Satellite TV
  12. Desk
Sports facilities
  1. Pool table
  2. Fitness
  3. Diving
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Fracc. Playacar Bahia del Espiritu Santo Esq. Abraira de Arriba , 77710 , Playa del Carmen , Mexico
Telephone: +52 984 873 4960 | Fax: +52 984 873 4961 | 

Frequently Asked Questions about Playacar Palace All Inclusive

  • Is there a pool area at Playacar Palace All Inclusive?

    Yes, Playacar Palace All Inclusive offers 2 pool areas.

  • Are pets allowed at Playacar Palace All Inclusive?

    No, Playacar Palace All Inclusive doesn’t allow pets.

  • Is parking available at Playacar Palace All Inclusive?

    Yes, Playacar Palace All Inclusive provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Playacar Palace All Inclusive?

    Check-in at Playacar Palace All Inclusive is available from: . Check-out time is by .

  • Where is Playacar Palace All Inclusive located?

    Playacar Palace All Inclusive is located in Fracc. Playacar Bahia del Espiritu Santo Esq. Abraira de Arriba, 77710, Playa del Carmen, Mexico.