Hotel Pestana Palace Lisboa, Lisbon, Portugal - www.trivago.ca

Hotel Pestana Palace Lisboa (Lisbon, Portugal)

Hotel Pestana Palace Lisboa (Lisbon, Portugal)

About Pestana Palace Lisboa

Established in a 19th-century palace, the 5-star hotel Pestana Palace Lisboa is located near many tourist attractions in Lisbon, such as its lush green gardens which are classified as a "National Monument." Four royal suites are situated in the old palace, whereas the remaining rooms can be found in the new wings.  The air-conditioned rooms provide cable TV, bathrobes, slippers and free internet. Pestana Palace Lisboa features a Turkish bath, a sauna, a gym, a children’s club, an outdoor and an indoor heated pool and a free shuttle to the city center. Guests can enjoy live music and cocktails at the Allegro Bar, sophisticated Portuguese cuisine at the Restaurant Valle Flôr, and during warmer months, snacks at the outdoor pavilion, Casa do Lago. The hotel is within walking distance of the Centro de Congressor, 3.5 km from the Centro Cultural de Belém and 6 km from the Belém Tower.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rua Jau, 54, 1300 - 314, Lisbon, Portugal

Rating overview

9.1
trivago Rating Index based on 1167  reviews from:
  • Location
    Very good  8.0 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  9.2 / 10

Positive Reviews

positive:

Vacation like royalty

Since the hotel is actually a former palace, guests stated that they had no issues picturing what life must have been like for the royals who slept there. This adds a unique feeling to guests' experiences due to the unbelievably charming atmosphere.

positive:

Exceptional grounds

The beautiful gardens provide guests with a tranquil setting, as they can not only sit back and enjoy the peace and quiet but also adore the individual areas of perfected greenery. The pool sits within the garden grounds, almost like a lagoon within the jungle, which guests state makes for quite a relaxing experience.

positive:

Delicious food

Guests report that the hotel restaurants arranges plates in a very appetizing manner and seems to use high-quality ingredients, which shows in the taste of the individual meals.


Negative Reviews

negative:

Potential for back pain

Several guests commented on the very firm mattresses, which kept slept at bay but added back pain even for those usually never having such issues.

negative:

Unreliable Wi-Fi

Some guests remarked that they had very slow internet access and kept being disconnected at regular intervals.

negative:

Dated building and interior

While one would expect a 19th-century palace to no longer sparkle on the outside, the interior is what guests are reporting to be surprisingly dated. They specifically mention the dark and somewhat run-down reception area, which should receive a fresh coat of paint and new flooring to make it look more appealing again. Guests also stated that the sauna and showers were in dire need of attention, as the wooden and tiled areas should be renovated.


All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Lift
Wellness / Spa
  1. Massage
  2. Sauna
  3. Hydrotherapy
  4. Body treatments
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Bathtub (upon inquiry)
  4. Shower

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

Rua Jau, 54 , 1300 - 314 , Lisbon , Portugal
Telephone: +351 213615600 | Fax: +351 213615601 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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