The facility is in the middle of a much needed upgrade. Many travellers complained that the older rooms were substandard and suggested only staying in the upgraded or deluxe rooms – even though these are a bit more expensive. That said, overwhelmingly, gu
All inclusive resort.
Many guests never left the facilities during their stay and many return year after year. The grounds are well kept and maintained. The wide range of on-site accommodations make this an ideal spot for events, families and those who have disabilities. There
The natural attractions are amazing.
The beach, which is directly adjacent to the hotel, is a paradise of golden soft sand and turquoise sea. Palm trees along the beach also provide shade and the hotel provides plenty of beach chairs.
Staff has poor English skills.
The staff, while attentive and friendly, are often unable to communicate well in English as it is often not their first language. French and Spanish seem to be the most widely spoken staff languages.
Service is sometimes spotty.
While the rooms are clean, the public bathrooms are frequently crowded and not cleaned often enough, particularly at the pool area. Many guests also complained about weak Wi-Fi connections.
Far from everything.
The hotel is a self-contained resort. Some guests complained that it was distant from other attractions besides the beach.