Oban Inn

This charming historic property, originally built in 1824 and beautifully maintained, offers a serene escape, particularly noted for its picturesque English gardens and prime location overlooking the lake and a golf course. Its signature feature is the blend of old-world charm with modern comforts, making it an ideal choice for couples seeking a romantic getaway, spa enthusiasts looking for relaxation, and sightseers eager to explore the town on foot. The hotel is also highly recommended for pet owners due to its accommodating policy. Guests consistently praise the attentive staff and the overall tranquil atmosphere. To enhance your stay, consider booking a room in the main inn for a potentially quieter experience, and be aware that some rooms in the annex or older sections may have unique characteristics.

Facilities & Amenities
The hotel boasts a highly-regarded spa that receives consistent praise for its excellent treatments and professional staff, offering a truly relaxing experience. Many guests highlight the quality of the massages and facials available. While the property features a pool and a hot tub, feedback is mixed; some guests note that the pool is unheated and often in the shade, and the hot tub has been out of service since the pandemic, despite being advertised. The hotel also provides lounges and a charming library for guests to relax in. Wi-Fi is available, though some guests have reported connectivity issues, particularly with certain devices. Parking is plentiful and convenient, adding to the ease of access for visitors.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as clean, cozy, and featuring comfortable beds and high-quality linens that ensure a restful sleep. However, experiences vary regarding room size and modernity; some rooms are noted as spacious, while others are described as small or dated, with furniture that could be updated. Noise levels can be an issue for some, with mentions of plumbing sounds, HVAC systems, and noise from adjacent rooms or the kitchen. In-room amenities often include a coffee maker and a mini-fridge, though some guests desire larger TVs or more functional workspaces. Bathrooms are typically well-maintained, with some featuring soaking tubs, but issues like slow drains or cold water have been reported.

Dining & Food Quality
The hotel's restaurant receives widespread acclaim, particularly for its dinner service, which many guests describe as exceptional. The food quality is consistently praised, with highlights including dishes like duck confit, lobster pasta, crab cakes, and various steak and lamb options. The service in the dining room is frequently commended for being attentive, friendly, and professional. Breakfast receives more mixed reviews; while the food, such as eggs Benedict, is often described as delicious, some guests find the a la carte style and slow service to be a drawback, especially during busy periods. The coffee is generally well-regarded, but some guests express disappointment that certain beverages are not included in breakfast packages.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of many key attractions. It is just a couple of blocks from the main Queen Street shopping and restaurant area, allowing for convenient exploration of the town's vibrant offerings. Guests appreciate its proximity to Lake Ontario and the golf course, providing scenic views and recreational opportunities. The hotel is also well-situated for those attending the Shaw Festival or visiting local wineries. The area is highly walkable, making it easy for guests to stroll to shops, parks, and dining establishments. Parking is readily available on-site, contributing to a hassle-free stay.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and attentive service, with many guests highlighting positive interactions that enhanced their stay. The restaurant staff and spa staff are particularly noted for their professionalism and warm demeanor. However, feedback regarding the check-in process and front desk interactions is notably mixed; while some guests report a quick and efficient experience, others describe instances of unfriendliness, perceived rudeness, or a lack of welcoming hospitality. Despite these isolated negative encounters, the overall sentiment points to a dedicated team committed to providing a pleasant experience, with many guests appreciating the staff's willingness to assist with various requests.

Additional Information
The hotel maintains a pet-friendly policy, welcoming furry companions for an additional fee, with specific rooms designated for guests traveling with pets. Many guests appreciate the hotel's historic property status, noting its charming character and well-maintained English garden setting. The hotel offers various package deals, often including spa treatments and meals, which many guests find to be a good value. Some guests have noted that certain amenities, such as the pool and hot tub, are not always available or are in need of maintenance, despite being advertised. It is advisable to confirm the operational status of all facilities, especially during off-peak seasons, as some services like lunch or dinner may have limited hours.