Good to know

  • Oceanfront Paradise

    Relax on a secluded white-sand beach or enjoy breathtaking ocean views from your room.

  • Family Fun and Entertainment

    Enjoy family-friendly activities like the Playroom, Wired Teen Lounge, and FlowRider Double Wave Simulator.

  • Fitness and Recreation

    Stay active with a fitness center, multiple pools, and a variety of water sports.

  • Unwind at the AWE SPA®

    Escape to the AWE SPA® for a rejuvenating experience with a variety of treatments and therapies.

  • Spacious Accommodations

    Choose from over 2,000 luxurious accommodations, each featuring whirlpool tubs, 24-hour room service, and CHI-branded amenities.

  • Perfect for Weddings and Conventions

    Host unforgettable weddings and conventions with personalized options and capacity for large-scale events.

This summary was created by AI and might not be 100% accurate.

About Moon Palace Cancun All Inclusive

Moon Palace Cancun is a 4-diamond luxury all-inclusive resort nestled within tropical surroundings and overlooking a secluded white-sand beach. Over 2,000 luxurious accommodations, offering ocean or garden views, include whirlpool tubs, 24-hour room service, CHI-branded amenities, and top-shelf drinks; complimentary calls to Continental US, Canada, and landlines in Mexico; free WIFI, and more. Everything is right at your fingertips with over-the-top inclusions such as unlimited gourmet dining and snacks, a FlowRider® Double Wave Simulator and non-motorized water sports; as well as Wired – a lounge designed specifically for Teens, state-of-the-art Kids Club – The Playroom, and world-class entertainment and nightlife; making this a perfect option for families and couples alike. Boasting vast personalized options and capacity for large-scale events, Moon Palace Cancun is also perfect for weddings and conventions. With the added indulgences of world-class Awe Spa® facilities for some serious pampering, and a Jack Nicklaus signature golf course for enthusiasts and keen learners, this resort, renowned for its warm-hearted service, has it all, and more.

Rooms

  • Swim Up Suite
    Swim Up Suite
    • 1 King Bed
    • Sleeps 4
    • 484 sq ft
    • A/C
    • Free WiFi
    • Garden view
  • Concierge Level
    Concierge Level
    • Sleeps 2
    • 484 sq ft
    • A/C
    • Free WiFi
    • Partial sea view
  • Family Room, 2 Bedrooms - Kids eat and stay free
    Family Room, 2 Bedrooms - Kids eat and stay free
    • Sleeps 6
    • 969 sq ft
    • A/C
    • Free WiFi
    • Garden view
  • Governador Suite
    Governador Suite
    • Sleeps 2
    • 969 sq ft
    • A/C
    • Free WiFi
    • Ocean view

Among Top Rated Hotels in Cancun

Price trend

No price trend data at this time

Rating

8.4Very good

based on 17175 ratings from top sites 
Cleanliness
9.1
Excellent
Location
8.5
Excellent
Service
8.8
Excellent
Comfort
8.8
Excellent
Amenities
8.1
Very good
Value for money
8.4
Very good

Guest reviews

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Sauna
  4. Hot tub
Property amenities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Nightclub
  5. Entrance hall/lobby
  6. Lift
  7. Gym
  8. Parking
  9. Terrace
  10. Hotel bar
  11. Beach bar
  12. Pool bar
  13. Outdoor swimming pool
  14. Hotel safe
  15. Convenience store
  16. Conference rooms
  17. Non-smoking rooms
  18. Computer with Internet
  19. Restaurant
  20. 24-hour reception
  21. On-site boutique shopping
  22. Snack bar
  23. Direct beach access
  24. Sun umbrellas
  25. Deck chairs
  26. Towels at the pool
  27. Laundry service
  28. Spa
  29. WiFi in public areas
  30. Room service
  31. Organised activities
  32. Doctor on site
  33. Car rental
  34. Concierge
  35. Airport shuttle
  36. Free WiFi in public areas
  37. ATM
  38. Valet parking
  39. Infinity pool
  40. Pool
  41. Luggage storage
  42. Housekeeping
  43. Free WiFi
  44. Breakfast
  45. Entire house / apartment
  46. Kids' pool
  47. New safety protocols
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
Room amenities
  1. Balcony
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Hairdryer
  6. Air conditioning
  7. Minibar
  8. Satellite TV
  9. Desk
  10. Sitting area
  11. Telephone
  12. Safe
  13. Cable TV
  14. WiFi
  15. Free WiFi (rooms)
  16. Flatscreen TV
  17. Closet
Sports facilities
  1. Volleyball
  2. Pool table
  3. Bike rental
  4. Golf course
  5. Minigolf
  6. Tennis court
  7. Diving
  8. Table tennis
  9. Yoga
Theme / Type
  1. Convention hotel
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Location

  • Carretera Cancún-Chetumal km 340, 
  • 77500, 
  • Cancun, 
  • Mexico

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Carretera Cancún-Chetumal km 340,  77500,  Cancun,  Mexico
Telephone: +1 800-943-5032 | Fax: +52 998 881 6001 | 

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Frequently Asked Questions about Moon Palace Cancun All Inclusive

  • Is there a pool area at Moon Palace Cancun All Inclusive?

    Yes, Moon Palace Cancun All Inclusive offers 2 pool areas.

  • Are pets allowed at Moon Palace Cancun All Inclusive?

    No, Moon Palace Cancun All Inclusive doesn’t allow pets.

  • Is parking available at Moon Palace Cancun All Inclusive?

    Yes, Moon Palace Cancun All Inclusive provides Parking for guests.

  • What time is check-in and check-out at Moon Palace Cancun All Inclusive?

    Check-in at Moon Palace Cancun All Inclusive is available from: . Check-out time is by .

  • Where is Moon Palace Cancun All Inclusive located?

    Moon Palace Cancun All Inclusive is located in Carretera Cancún-Chetumal km 340, 77500, Cancun, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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