Hotel Moon Palace Cancun All Inclusive, Mexico - www.trivago.ca

Hotel Moon Palace Cancun All Inclusive (Cancun, Mexico)

Hotel Moon Palace Cancun All Inclusive (Cancun, Mexico)

About Moon Palace Cancun All Inclusive

Moon Palace Cancun is a 4-diamond luxury all-inclusive resort nestled within tropical surroundings and overlooking a secluded white-sand beach. Over 2,000 luxurious accommodations, offering ocean or garden views, include whirlpool tubs, 24-hour room service, CHI-branded amenities, and top-shelf drinks; complimentary calls to Continental US, Canada, and landlines in Mexico; free WIFI, and more. Everything is right at your fingertips with over-the-top inclusions such as unlimited gourmet dining and snacks, a FlowRider® Double Wave Simulator and non-motorized water sports; as well as Wired – a lounge designed specifically for Teens, state-of-the-art Kids Club – The Playroom, and world-class entertainment and nightlife; making this a perfect option for families and couples alike. Boasting vast personalized options and capacity for large-scale events, Moon Palace Cancun is also perfect for weddings and conventions. With the added indulgences of world-class Awe Spa® facilities for some serious pampering, and a Jack Nicklaus signature golf course for enthusiasts and keen learners, this resort, renowned for its warm-hearted service, has it all, and more.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Carretera Cancún-Chetumal km 340, 77500, Cancun, Mexico

Rating overview

8.7
trivago Rating Index based on 4124  reviews from:
  • Location
    Excellent  8.5 / 10
  • Rooms
    Excellent  8.9 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Everything is included.

Your vacation really is all-inclusive at Moon Palace Golf & Spa Resort, so you can simply enjoy yourself without worrying about paying for anything. All meals, drinks, Wi-Fi, entertainment, parties, sports, spa treatments, children's activities, and more - everything is covered by the room price or resort credits.

positive:

You'll never be bored.

With so much to do and see, you will never run out of activities to try. Reviewers cited the turtle release, the day trip to Contoy Island (extra charge), and the dolphin swim as especially memorable experiences.

positive:

The resort is truly family-friendly.

This is a popular destination for families with children of all ages. Teenagers can enjoy kayaking, paddle boarding or jet skiing off the beach, while for younger kids the Kids' Club offers a huge variety of indoor and outdoor activities. There are even supervised play rooms for babies.


Negative Reviews

negative:

The beach is not pleasant.

Unlike resorts further down the coast, the focal point of Moon Palace is not the beach. Many reviewers remarked that the beach was strewn with seaweed that smelled bad. Fortunately, the resort has seven pools, a Flowrider and plenty of other water activities to keep you occupied.

negative:

Restaurants get crowded at meal times.

Guests found that the resort's eateries became very busy during breakfast, lunch and dinner, and that they had to wait up to two hours to be seated. It's therefore a good idea to get to your chosen restaurant when it opens for service, or to make a reservation whenever possible.

negative:

Some activities are hard to book.

Some reviewers were disappointed that it was difficult to get tee times at the golf course, and to book spa treatments, because these services were so popular. Others said it's hard to make arrangements for various activities through the vacation planning service.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Nightclub
  2. Express check-in
  3. Lift
  4. Gym
For children
  1. Childcare
  2. Playground
  3. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
Sports facilities
  1. Volleyball
  2. Pool table
  3. Bike rental
  4. Golf course
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Carretera Cancún-Chetumal km 340 , 77500 , Cancun , Mexico
Telephone: +1 8009435032 | Fax: +52 9988816001 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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