Microtel by Wyndham Penn Yan Finger Lakes Region

This hotel is highly regarded for its exceptional cleanliness and the consistently friendly staff who go above and beyond to assist guests. Its signature feature is its central location in the heart of Penn Yan, offering unparalleled walkability to local attractions, dining, and shops. The hotel provides a comfortable and convenient base, making it an ideal choice for sightseers exploring the Finger Lakes region, families seeking a welcoming stay, and couples on a getaway. Pet owners will also find it accommodating. While most guests appreciate the included breakfast, those expecting extensive hot options might consider supplementing their meal. To enhance your stay, guests recommend taking full advantage of the hotel's prime location for exploring the town on foot and being aware that housekeeping service may require a specific request during longer stays.

Facilities & Amenities
Guests generally find the hotel's facilities to be clean and well-maintained. The indoor pool is a popular amenity, especially for families, though some guests have noted concerns about the water clarity at times, and it operates without a lifeguard, requiring a waiver. A fitness center is available for those wishing to exercise, although it opens later in the morning. The hotel provides free Wi-Fi for connectivity, and a business center is on-site for guest use. Laundry facilities are also available, adding convenience for longer stays. Parking is generally easy and ample, located directly in front of the hotel, though it can become challenging to find a spot during peak evening hours. Complimentary cookies, lemon water, coffee, tea, and hot chocolate are often available in the lobby, adding a welcoming touch.

Cleanliness & Room Comfort
Most guests consistently praise the hotel's exceptional cleanliness, describing rooms and common areas as spotless and well-maintained. However, a few isolated incidents of unsatisfactory room condition, including reports of mildew, stains, or pests, have been noted. The beds receive mixed feedback; many find them comfortable, ensuring a restful night's sleep, while others describe them as too firm or too soft, occasionally leading to discomfort. Rooms are generally considered spacious enough, though some guests find them to be on the smaller side. In-room amenities typically include a microwave, fridge, and coffee maker. While towels are usually sufficient, some guests have mentioned needing to request additional ones or finding them small. Noise levels are varied, with some guests experiencing a quiet stay, while others report disturbances from street noise, neighboring rooms, or noisy air conditioning units.

Dining & Food Quality
The complimentary breakfast receives generally positive feedback, often described as good or decent for a chain hotel. The breakfast variety typically includes waffles, cereals, bagels, muffins, and fruit, along with coffee, tea, and juices. Some guests particularly enjoy the pancakes or breakfast burritos when available. However, a common point of feedback is the lack of hot protein options, such as eggs or sausage, which some guests miss. A few reviews mention the breakfast being "skimpy" or "underwhelming," with occasional issues like stale items or limited choices. The coffee quality is generally acceptable, though some guests prefer to bring their own creamers. The breakfast area can become crowded during peak times, and seating may be limited.

Location & Accessibility
The hotel's central location in Penn Yan is a significant highlight for many guests, offering excellent walkable access to a variety of attractions. Guests appreciate being within easy reach of numerous restaurants, shops, and coffee houses. The hotel serves as a convenient base for exploring the wider Finger Lakes region, with wineries, breweries, and distilleries just a short drive away. It is also close to outdoor activities like the bike-walking trail and the Keuka Lake Outlet trail. Essential services like a grocery store and pharmacies are also within walking distance. While the hotel is situated on a busy road, its accessibility to the town's offerings outweighs this for most visitors. Parking is available on-site, though it can be challenging to find spaces during busy periods.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentive service. Many guests highlight specific instances of staff going above and beyond, such as accommodating early check-in requests, providing room upgrades, or assisting with various needs. The check-in and check-out processes are generally described as quick and efficient. While the overall service is commendable, feedback regarding housekeeping is mixed; some guests report rooms not being serviced daily unless specifically requested, or needing to ask for fresh towels and trash removal. Despite these minor inconsistencies, the overwhelming majority of guests commend the staff's dedication to providing a positive experience, contributing significantly to guest satisfaction.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with their animals. However, some guests note that the room size can be quite compact, which might be a consideration for longer stays or larger groups, as there are often no dressers with drawers or hooks for wet towels. The elevator is frequently mentioned as being slow. While the hotel generally offers good value, some guests find the pricing, particularly during peak seasons, to be high for the amenities and room size provided. The hotel provides pump hand soap in the bathrooms, a detail appreciated by many. Guests should be aware that the pool operates without a lifeguard, requiring a waiver upon check-in.