Marriott's Waiohai Beach Club

The resort offers a memorable stay, distinguished by its direct beach access to the vibrant Poipu Beach, where guests can frequently observe sea turtles and monk seals. This unique feature, combined with the beautifully manicured grounds, spacious villas, and generally attentive staff, makes it a popular choice. It is particularly well-suited for families seeking a lively, activity-filled vacation, as well as timeshare owners who appreciate the familiar comfort and amenities. While many guests praise the comfortable accommodations, some recent reviews highlight concerns about outdated furnishings and maintenance in certain units. To maximize your experience, consider requesting a room with a garden view for a quieter ambiance, and be prepared for a bustling beach environment.

Facilities & Amenities
The resort provides a wide array of facilities designed for relaxation and recreation. Guests can enjoy three distinct pools, including a large main pool, a shallow beachside pool, and a designated relaxation pool, alongside multiple hot tubs. For those who enjoy cooking, numerous BBQ grills are conveniently located throughout the property. The fitness center is available for workouts, and an activities center offers games like bocce ball, ping pong, and shuffleboard. The grounds are adorned with picturesque waterfalls, tranquil ponds with Koi fish, and inviting hammocks. While the pools are generally well-received, some guests note they can become quite crowded, and there are occasional issues with guests reserving lounge chairs for extended periods. Additionally, some guests reported that the EV chargers on-site were frequently out of order.

Cleanliness & Room Comfort
Guests frequently commend the spaciousness of the accommodations, particularly the two-bedroom villas which include large kitchens and balconies, providing ample room for families or multiple couples. The beds are consistently described as very comfortable, ensuring a restful night's sleep. However, feedback on room condition is mixed; while many find their rooms clean and well-maintained, a notable number of reviews highlight concerns about outdated furnishings, worn carpets, and signs of general wear. Some guests reported issues such as sticky cabinet handles, bagged-out sofas, moldy smells, poor air circulation, and occasional dirty surfaces or non-working outlets. Housekeeping services are not provided daily, and towel refreshes are typically by request.

Dining & Food Quality
On-site dining options are somewhat limited, primarily centered around the Honu Beach Bar/restaurant. This beachfront establishment is praised for its good food and delicious virgin piña coladas, with many guests enjoying the outdoor bar and its phenomenal views, sometimes accompanied by live music. However, the bar operates with restricted hours, typically from 11 AM to 7 PM, which can be inconvenient for dinner. There are no dedicated breakfast options available on weekdays, though the bar may offer it on weekends. Most guests opt to utilize the in-room kitchens for meal preparation or explore the various dining establishments located within walking distance off-site, as the on-site food and drinks are considered expensive by many.

Location & Accessibility
The resort boasts an excellent location with direct beach access to Poipu Beach, renowned for its opportunities for snorkeling and observing sea turtles and monk seals. Guests appreciate the convenience of being able to walk directly from the property to the sand. The resort is also walkable to nearby shops and restaurants, including the Kukui'ula shopping center, making it easy to explore the local area. Its position serves as a convenient base for venturing out to explore other island attractions, such as the Waimea canyons. While the location is highly praised, Poipu Beach can become very popular and busy, especially with non-hotel guests, which some find detracts from a peaceful atmosphere. Underground parking is available and generally well-regarded.

Staff & Service
Most guests consistently praise the staff for their friendly and attentive service, highlighting their helpfulness and efficiency in addressing requests, from quick trash pickups to providing extra amenities. Many positive experiences are shared regarding the quick check-in process and the staff's willingness to accommodate room changes or other needs. The activities staff also receive commendation for their engaging programs. However, a segment of guests, particularly those who are not timeshare owners, report feeling unwelcomed or experiencing less cordial interactions, suggesting a perceived difference in treatment. Some also noted issues with staff not consistently enforcing pool chair policies, leading to frustration among guests.

Additional Information
As a timeshare property, the resort's operational policies and room assignments can differ from traditional hotels, which some non-owner guests found surprising. The resort offers a variety of complementary activities, including water aerobics, koi feeding, lei making classes, and cultural sessions like yoga and Tai Chi/Hula, enriching the guest experience. It is important for guests to note that beach chairs are not provided for use directly on the sand, though lounge chairs are available on the grassy areas near the beach. The resort's bar operates on a cashless policy, which some guests found inconvenient for tipping staff.