Le Fabreville Motel & Suites

The hotel is often described as a quiet and clean retreat, particularly appealing to couples seeking a romantic getaway due to its unique themed rooms and private atmosphere. Many guests appreciate the overall cleanliness of the property and the generally friendly staff who contribute to a pleasant stay. The hotel's tranquil setting and good breakfast offerings are frequently highlighted, making it a solid choice for those prioritizing a peaceful environment. It serves as a suitable option for solo travelers and business travelers looking for a comfortable and convenient stopover, especially given its proximity to the highway. While some guests found the beds to be on the firmer side, others reported them to be comfortable. To enhance your stay, it is advisable to confirm the specific amenities available in your room type, as some standard items like coffee makers are not always provided, and be prepared for the security deposit required upon arrival.

Facilities & Amenities
Guests generally find the hotel's facilities to be functional and convenient for a short stay. The availability of free Wi-Fi is widely appreciated, allowing guests to stay connected, though some reported issues with connectivity. The rooms are equipped with air conditioning, which is a welcome feature, although a few guests noted that the units can be old and noisy, or sometimes not fully effective. While the hotel provides basic comforts, several reviews mentioned the absence of certain in-room amenities such as a coffee maker, microwave, water bottles, or snacks, which some guests found inconvenient, especially given the distance to shopping centers. The property offers ample parking, with direct entrance from the parking lot to some rooms, adding to the convenience for travelers with vehicles.

Cleanliness & Room Comfort
The cleanliness of the rooms is consistently praised by most guests, with many describing them as "very clean" and "spotless," often highlighting the gorgeous design and stylish rooms, particularly the themed rooms. However, feedback on bed comfort is mixed; while some found the beds to be comfortable, others described them as hard, like "cardboard," or having a "stiff spring mattress," leading to restless nights for some. Noise levels are a recurring concern, with reports of music from adjacent rooms, banging walls, noisy air conditioning units, and even water pipes banging, disrupting sleep for some, despite others finding the location generally quiet. In-room amenities vary, with some guests noting the absence of a coffee maker, proper blankets/duvets, or glasses, and isolated reports of mold in toilets, ants, or cockroaches.

Dining & Food Quality
The breakfast offered at the hotel receives frequent and generally positive feedback, often highlighted as a significant value-add. Many guests describe it as "good," "complete," and offering a "good variety," including hot options like scrambled eggs and sausages, which some found to be of excellent quality. The breakfast area itself is often commended for its pleasant ambiance, described as "beautiful," "secluded," and featuring an "outdoor garden" or "patio" with a fountain, providing a relaxing start to the day. While most appreciate the offerings, some guests found the breakfast to be "basic" or "plain," wishing for additions like fresh fruit or yogurt. There were isolated comments regarding a rude server in the dining area, but overall, the breakfast is considered a strong point.

Location & Accessibility
The hotel's location is generally perceived as convenient for specific purposes, particularly for those with appointments in Laval or needing easy access to the highway. Many guests appreciate its quiet location away from the city bustle, providing a peaceful environment. For travelers arriving or departing by air, the hotel is noted to be approximately 25 minutes from YUL airport via a smooth highway. However, some guests found the location to be "far from any particular attractions" or "city life," making it less ideal for sightseeing in Montreal without a car, and noted potential traffic congestion when commuting to the city center. The property offers ample and convenient parking, with many rooms providing direct access from the parking lot, which is a significant advantage for guests traveling by vehicle.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the welcoming demeanor of the reception staff and their willingness to assist with requests, contributing to a positive overall experience. The check-in process is often described as quick and easy. Guests appreciate the attentive service provided, particularly by the breakfast staff, who are generally seen as courteous and efficient, despite a few isolated reports of a rude server in the dining area. However, there were instances of poor communication regarding check-in times and cancellation policies, leading to frustration for some guests, and issues with room key access. Overall, the staff's commitment to providing a pleasant stay is a recurring positive theme.

Additional Information
A significant point of discussion among guests is the security deposit of $200 required at check-in, which many found unexpected or inconvenient, especially as it can take up to 10 days for the refund to process. This policy has led to frustration for some, particularly when combined with cancellation policy disputes where guests reported difficulties obtaining refunds despite cancelling within stated timeframes, with communication issues between the hotel and booking platforms. The hotel is notably geared towards couples seeking a romantic getaway, offering unique themed rooms designed for this purpose, which is a signature feature for many. While generally quiet, some guests reported issues with noise enforcement, particularly regarding loud music from other rooms, which was not always addressed by staff.