La Quinta by Wyndham Oshawa

This hotel is primarily noted for its central downtown location, offering convenience for accessing local attractions and dining. However, guests frequently highlight the hotel's dated appearance and significant maintenance issues, which often lead to a challenging stay. While some guests appreciate the friendly and helpful staff, others report considerable problems with persistent noise levels and alarming cleanliness concerns, including multiple reports of bed bugs. This hotel might appeal to budget-conscious travelers or solo travelers attending nearby events who prioritize location and are prepared for a very basic and potentially problematic experience. It is generally not recommended for families or couples seeking comfort and tranquility. To enhance your stay, it is strongly advised to thoroughly inspect your room immediately upon arrival and be prepared for potential disturbances from both inside and outside the hotel.

Facilities & Amenities
The hotel provides free Wi-Fi, which guests generally find to be functional for their connectivity needs. A fitness center is available for guest use, though it is often described as small, it is considered adequately equipped for basic exercise routines. In-room amenities typically include a coffee maker, a mini-fridge, and a microwave, offering some convenience for guests. However, the television service is frequently reported as having limited channels or being entirely non-functional, which can be a source of frustration. The elevator is a recurring point of concern, with guests noting it is old, slow, shaky, and sometimes emits unpleasant odors, impacting the overall experience of moving around the building. These facilities are generally seen as basic and reflective of the hotel's older infrastructure.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is highly mixed. While some reviews describe rooms as clean and comfortable, a significant number report serious issues, including stained carpets, mold, and alarming instances of bed bug infestations and cockroaches. Rooms are often described as small and dated, with worn furniture. Bed comfort receives varied opinions, with some finding them comfortable and others describing them as hard or lumpy. A major recurring complaint is the excessive noise from thin walls, allowing sounds from hallways, adjacent rooms, and nearby bars to disturb sleep. Bathrooms are frequently noted as small, old, and having issues such as low water pressure, lack of hot water, broken fixtures, and doors that do not close properly.

Dining & Food Quality
The hotel offers a complimentary breakfast, which is consistently described as basic and often disappointing. Guests frequently mention a limited breakfast variety, typically consisting of dry scrambled eggs, bagels, toast, and cereal, with some noting the absence of items like waffles or sausages. The food quality is often criticized, with eggs described as dry or undercooked. The use of plastic and paper plates and cutlery is a common complaint, seen as wasteful and uncomfortable. Issues with the juice machine not working are also reported. The breakfast area itself is sometimes described as dingy or unkempt, and some guests have noted the presence of non-paying individuals, impacting the atmosphere. Overall, the breakfast is considered sub-par and a minimal offering.

Location & Accessibility
The hotel's central downtown location is a significant aspect, placing guests within walking distance of local attractions like the Regent Theatre and the Tribute Centre, as well as various restaurants and shops. This makes it convenient for those attending events or exploring the immediate area. However, the surrounding neighborhood is a frequent point of concern, with many guests describing it as a sketchy or rough area, and some feeling unsafe due to the presence of undesirable individuals. The hotel's proximity to loud bars and clubs also contributes to significant noise disturbances, particularly on weekends. Parking is a notable issue; on-site parking is very limited, often leading guests to use off-site parking garages, which can be inconvenient, especially with luggage or late at night.

Staff & Service
Feedback on staff and service is notably mixed. Many guests praise the staff for being friendly, helpful, accommodating, and professional, highlighting positive interactions during check-in and with housekeeping. Some specific individuals are commended for their attentiveness and problem-solving. However, a significant number of reviews report negative experiences, including instances of rude or unprofessional behavior from certain staff members, particularly management. Issues such as slow check-in/out processes, unaddressed complaints regarding noise or room issues, and difficulties with obtaining basic amenities like towels are frequently mentioned. There are also reports of staff not answering phones or being unresponsive to guest needs, leading to frustration and a perception of poor service recovery.

Additional Information
Guests should be aware of several significant issues that frequently impact stays. There are multiple reports of reservation cancellations by the hotel, sometimes occurring close to the stay date, due to large group bookings, causing considerable inconvenience for travelers. Deposit issues are a recurring concern, with guests reporting difficulties in getting their security deposits returned, or being charged for alleged damages they dispute. Most alarmingly, numerous reviews detail severe bed bug infestations and the presence of other pests, leading to uncomfortable stays and significant post-stay concerns about luggage contamination. Some guests also express discomfort due to the hotel's perceived use for subsidized housing or as a shelter, which impacts their sense of safety and overall environment.