Igloo Inn

The hotel is undergoing significant renovations and upgrades, transforming an older property into a surprisingly clean and comfortable stay, offering excellent value for money. This makes it an ideal choice for budget-conscious travelers, business travelers seeking extended stays, and pet owners looking for accommodating lodging. Guests consistently highlight the friendly staff, the cleanliness of the rooms, and the comfortable beds as key positives. Many appreciate the spacious rooms and the convenient location near amenities. While the exterior may still show its age, the interior improvements are widely appreciated. To ensure a pleasant experience, guests should be aware that renovations are ongoing and some areas might still be under construction, and it's advisable to confirm specific room amenities like kitchenettes upon booking.

Facilities & Amenities
Guests frequently mention the useful in-room amenities provided, which significantly enhance the comfort and convenience of their stay. These include an apartment-size fridge, a microwave, and a Keurig coffee maker, proving particularly convenient for longer stays or for preparing simple meals. The rooms also feature large TVs, with some even equipped with Roku TV for streaming entertainment, adding to the leisure options. While the hotel is undergoing renovations, some guests noted the absence of vending machines, which would be a welcome addition for quick snacks and drinks. The Wi-Fi is generally available and functional, though some guests noted it is unsecured. For those staying for work, a community kitchen is available, allowing for more extensive meal preparation.

Cleanliness & Room Comfort
The hotel receives consistent praise for its cleanliness, with many guests noting that rooms appear freshly painted and well-maintained despite the property's age. The beds are frequently described as comfortable, ensuring a restful night's sleep, and the linens are also highlighted for their quality. Rooms are generally considered spacious and equipped with newer furniture. However, feedback on noise levels is mixed; while many found their rooms quiet, some experienced disturbances from other tenants or noted poor noise insulation, suggesting earplugs might be beneficial for light sleepers. A few isolated comments mentioned issues like dirty floors, a stain on a sheet, or a lingering smoke smell in some older rooms, though these seem to be exceptions. The air conditioning units were noted by some as being loud or ineffective.

Dining & Food Quality
The hotel offers a continental breakfast that is generally perceived as a good value and adequate for starting the day. Guests appreciate the availability of fresh coffee in the mornings, which is a consistent positive. While described as basic, the breakfast is seen as a convenient and sufficient offering, especially considering the overall affordability of the stay. Many guests found it to be more than sufficient for their needs. Some guests noted that the options are limited, and one review mentioned moldy fruit, but overall, the consensus is that it meets expectations for a budget-friendly hotel. The breakfast service is often highlighted by guests as being well-managed by the staff, contributing to a positive start to the day.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of various amenities. It is conveniently situated very close to the Prairie Mall and a Superstore, making shopping accessible. Numerous restaurants and fast-food options like Tim Hortons and McDonald's are nearby, often within walking distance or right beside the property. The hotel's proximity to the highway also makes it easy to access for road trippers and those traveling for work. While the location offers great convenience, some guests expressed concerns about the immediate surrounding area, noting the presence of street people and feeling a bit uneasy about leaving their car parked outside, though this is acknowledged as being outside the hotel's control. Parking is generally ample and available.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlighted specific individuals for their exceptional service, noting their knowledge and willingness to go out of their way to assist. The check-in and check-out processes are generally described as smooth and easy. However, there are some instances of mixed feedback; a few guests reported confusion during check-in, issues with room key cards needing frequent re-making, or feeling harassed by phone calls at checkout. One guest mentioned a maid entering their room while they were asleep, and another reported a rude night staff member. Despite these isolated incidents, the overwhelming sentiment is that the staff are a major asset, providing attentive service and contributing significantly to a positive stay.

Additional Information
The hotel is notably pet-friendly, with many guests appreciating the welcoming attitude towards their dogs, including thoughtful touches like treat bags. This policy makes it a preferred choice for travelers with animals. Guests should be aware that the property is undergoing significant renovations, which means some areas might still appear dated or have ongoing construction, though the rooms themselves are largely updated. The Wi-Fi is available but noted as being unsecured. Some specific room features mentioned include the lack of Kleenex and, in some bathrooms, the absence of a safety mat or safety bar in the tub, which could be a concern for some. There were also mentions of a curfew for visitors and the acceptance of a cash deposit.