Guests state that the location of the hotel is pretty good as it is close to the downtown area as well as several other points of interest. Portland's waterfront and downtown are a ten-minute drive from the property while The Maine Mall is less than five-minutes away.

The employees go above and beyond the call of duty to ensure your stay at the hotel is a good one according to visitors who also note that the entire staff is really friendly. Guests say the staff at the hotel provides excellent customer service that will leave you smiling.

Travelers note that the rooms at the property are very comfortable and nicely appointed. While the rooms are not the most luxurious you'll ever stay in, guests point out that the accommodations are spacious and have enough in-room amenities to keep you satisfied.

The Wi-Fi at the hotel is far from reliable according to some travelers who say that the signal can be hard to locate and connect to at times during your stay.

A number of guests point out that the beds in the rooms of the hotel are not all that comfortable. These travelers claim the mattresses are somewhat hard while the pillows do not help the situation all that much either.

The complimentary continental breakfast served at the hotel offers you eggs, pastries, fruit and a few other items. A few visitors say the breakfast service is unremarkable because the food available isn't anything special.