Holiday Inn Resort Lake George - Adirondack Area By Ihg

The hotel offers a memorable retreat, distinguished by its breathtaking views of Lake George and the surrounding mountains, complemented by extensive on-site amenities and inviting fire pits. Guests consistently praise the property's exceptional cleanliness, comfortable accommodations, and the genuinely friendly and attentive service provided by the staff. The wide array of activities available on-site ensures there is something for everyone, making it feel like a true resort experience. This destination is particularly well-suited for families seeking diverse entertainment options and spacious rooms, couples looking for a relaxing and scenic getaway, and groups or business travelers who appreciate comprehensive facilities and a welcoming atmosphere. To enhance your stay, consider requesting a room with a lake view for stunning vistas, and be sure to explore the numerous on-site activities to maximize your enjoyment.

Facilities & Amenities
Guests consistently highlight the impressive range of facilities and amenities available, contributing significantly to a comprehensive resort experience. The hotel features both a heated indoor pool and a heated outdoor pool, along with a dedicated kiddie pool and a relaxing outdoor hot tub, which is particularly enjoyed even in colder weather. For recreation, there's a game room with an arcade, a kids activity room, a mini golf course, a playground, a basketball court, a giant chess board, and bocce ball. Many guests appreciate the numerous indoor fireplaces and popular outdoor fire pits, creating cozy gathering spots. A well-equipped fitness center is also available for those wishing to stay active. Most guests find the free Wi-Fi reliable, ensuring connectivity throughout their stay.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its cleanliness, with many guests describing rooms and common areas as spotless and immaculate. Rooms are generally found to be spacious, well-maintained, and often updated with a modern design. The beds are consistently praised for being exceptionally comfortable, featuring high-quality linens and thick, fluffy pillows that ensure a restful night's sleep. Bathrooms are typically large and clean, with good water pressure. However, some guests have noted issues with barn doors in bathrooms, which may lack privacy, and a few mentioned a lack of sufficient towel hooks. While many rooms offer a quiet retreat, some guests reported noise from hallways, particularly from children, or from adjoining rooms, impacting overall tranquility.

Dining & Food Quality
The on-site restaurant, often referred to as TR's, is a significant draw, consistently receiving positive feedback for its food quality and service. The breakfast buffet is highly recommended, offering an excellent and plentiful selection that includes an omelet station with a chef on hand, along with fresh fruit and various hot and cold options. While breakfast is not always complimentary, many guests find it to be a good value, especially with a "kids eat free" policy. Both dinner and bar food are described as delicious and reasonably priced, with a good variety of options and often weekly specials. The bar and lounge areas are noted for their bustling yet inviting atmosphere, popular with both hotel guests and locals. Complimentary warm, freshly baked cookies at check-in and free ice cream by the pool are also appreciated touches.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of Lake George village, its numerous shops, and a variety of restaurants. It also offers convenient access to the water cruise dock and Charles Wood Park, known for seasonal events. Guests frequently highlight the beautiful views of the lake and mountains visible from the property. The hotel is easily accessible from major highways, including Route 9 and I-87, making travel to and from the area straightforward. Parking is ample and generally free, though some guests noted temporary inconveniences due to lot construction. The ability to walk to most attractions and the lakefront is a recurring positive, enhancing the overall convenience of a stay.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently describe them as welcoming, professional, and courteous, often going above and beyond to ensure a pleasant stay. The check-in and check-out processes are generally reported as smooth, quick, and efficient. Housekeeping is commended for maintaining clean rooms and providing daily service, including prompt delivery of extra towels upon request. Maintenance staff are also noted for their responsiveness and dedication to keeping the grounds and facilities in excellent condition. Many guests feel a strong sense of loyalty and a "like home" atmosphere, largely attributed to the staff's consistent commitment to outstanding customer service and their ability to make guests feel valued.

Additional Information
Beyond the core amenities, the hotel offers several unique features and policies that enhance the guest experience. Guests can enjoy lively poolside trivia with a DJ and participate in manager's receptions featuring complimentary beverages and hors d'oeuvres. The property also hosts special events like an Easter bunny and egg hunt brunch and is known for its festive holiday decorations. While most guests appreciate the amenities, some have reported occasional issues with EV charging stations and, in isolated instances, problems with in-room televisions displaying ads or having non-working remotes. A few guests noted that the sauna was temporarily closed for repairs. The hotel's commitment to continuous improvements is frequently acknowledged by returning visitors.