Many guests have written positive reviews relating to the service given at hotel. The guests have even gone so far as to mention hotel staff by name in recognition of their fantastic service. This hotel manages to attract and keep repeat guests and the friendliness of the staff definitely has something to do with that.
In-room balconies are delightful
Along with appreciation for the comfortable and spacious rooms, guests have also commended the great attraction of the balcony that accompanies every room. Guests have enjoyed relaxing in the comfort of their room while overlooking the superb view of New Orleans.
Guests have found this to be a conveniently located hotel being close to so many places of interest and popular attractions. Staying at this hotel during the festival season places guests close to the sensational local flare of Mardi Gras. These events are also the platform for Louisiana cuisine, arts and culture.
Overpriced parking per night
There have been multiple complaints from guests regarding the slightly harsh amount payable for parking overnight. Parking offered is safe, protected and convenient but guests did not expect to be paying such a hefty fee for this.
Make use of in-room safes
Although access to use the lift requires a room key pass for the purposes of security, there have been reports of things going missing from rooms. Rooms do include a personal safe and past guests have urged that people use them as they neglected to do so and regretted it.
Loud street noise
The city of New Orleans is alive with the buzzing sounds of festivals, entertainment and fun. This is fantastic, but not when you're trying to sleep. This hotel is situated close to the streets where the sound originates and guests have complained that it is too loud.
Outdoor swimming pool
Computer with Internet
Towels at the pool
WiFi in public areas
Free WiFi in public areas
Hand sanitizer provided
New safety protocols
Balcony (upon inquiry)
Free WiFi (rooms)
Theme / Type
Kids stay for free
New safety protocols
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