Hotel Hilton Los Angeles Universal City, USA - www.trivago.ca

Hotel Hilton Los Angeles Universal City (Universal City, USA)

Hotel Hilton Los Angeles Universal City (Universal City, USA)

About Hilton Los Angeles Universal City

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

555 Universal Hollywood Drive, 91608, Universal City, USA

Rating overview

8.4
trivago Rating Index based on 3115  reviews from:
  • Location
    Excellent  9.0 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Very good  8.4 / 10

Positive Reviews

positive:

Great Staff

A number of guest reviewers had a wonderful experience with the staff at the hotel, with many noting how professional and friendly staff were during their stay. It seems the staff are only too happy to recommend things to see and do in the area and give local directions.

positive:

Great Location

The hotel is just around the corner from the entrance to Universal Studios and even though it is only a 7-10 minute walk the hotel's shuttle service to the front gates was a hit with guests.

positive:

Inviting Lobby

A number of previous visitors to the hotel thought that the lobby and restaurant areas were particularly inviting, encouraging hotel guests to relax, have a drink and take in the atmosphere.


Negative Reviews

negative:

Smokey Smell

Some guests had a similar experience on check-in to their non-smoking rooms of a district cigarette smoke smell. Although unpleasant all requests to change rooms to escape the smell seemed to have been accommodated by the hotel.

negative:

Lacks Pizzazz

Some guest reviewers mentioned that they found the hotel was very bland in its furnishings and lacked the pizzazz that they thought they would encounter so close to Hollywood. Some guests also suggested that the bathrooms in could use an update and the hotel could invest in some sound-proofing between rooms.

negative:

Slow Elevators

Some guest reviewers made remarks about how slow the elevators were at the hotel. Guests expressed their frustration that during high traffic times their entry and exit to the hotel was delayed.


All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Television
  4. Central heating
Sports facilities
  1. Fitness
  2. Hiking trail
Theme / Type
  1. Convention hotel
  2. Eco-friendly hotel
Suitable for
  1. Gay-friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

555 Universal Hollywood Drive , 91608 , Universal City , USA
Telephone: +1(818)5062500 | Fax: +1(818)5092058 | 

Cleanliness policies

  • New safety protocols
  • Hand sanitizer provided
  • Online check-in/check-out

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