Hampton Inn & Suites by Hilton Halifax - Dartmouth

This hotel is a popular choice for its family-friendly atmosphere and its prime location within Dartmouth Crossing, offering unparalleled access to shopping and dining. Its signature feature is the impressive pool area with a waterslide, which is a major draw for families and children. Guests consistently highlight the excellent staff service, the cleanliness of the property, and the convenient access to various amenities. It serves as an ideal base for shoppers looking to explore the nearby retail options and for business travelers due to its accessibility. For those planning a stay, it's advisable to be aware that the hotel often hosts sports teams, which can lead to increased activity, and to utilize the ample free parking available.

Facilities & Amenities
The hotel offers a range of facilities that enhance the guest experience. The pool is a significant highlight, frequently praised for its size and the popular waterslide, which provides hours of entertainment for children. There is also a hot tub for relaxation, though some guests have noted issues with its cleanliness or non-functioning jets, and the pool water can sometimes be cold or have high chlorine levels. Guests appreciate the convenience of free Wi-Fi throughout the property, a well-equipped fitness center, and the availability of ice machines and vending machines. A laundry room is also on-site, and complimentary coffee, tea, and lemon water are available 24/7 in the lobby, adding to the overall convenience.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and spacious, particularly the suites, which offer ample room for families. The beds are consistently described as comfortable, ensuring a restful night's sleep, and the bathrooms are generally well-maintained with spacious showers and sufficient towels. However, some guests have reported isolated issues such as wet carpets, missing hand soap, or minor mold around shower drains. While many rooms are quiet, some visitors have experienced noise from adjacent rooms or hallways, especially when sports teams are present. Occasional feedback mentions noisy beds, AC issues, or the absence of a microwave or alarm clock in certain rooms, though overall comfort is a recurring positive theme.

Dining & Food Quality
The hotel's complimentary breakfast receives widespread praise for its variety and quality. Guests enjoy a selection of hot items, including eggs, bacon, and waffles, along with fresh fruit, yogurt, and various pastries. The coffee is also frequently commended. The breakfast area is described as spacious and clean, with attentive staff working to keep items replenished. However, during peak times, particularly on busy weekends, some guests have noted that the breakfast area can become crowded and food items may run out quickly, leading to wait times for replenishment. Despite these occasional challenges, the overall consensus is that the breakfast offers a great start to the day.

Location & Accessibility
The hotel boasts an excellent location within Dartmouth Crossing, making it highly convenient for guests interested in shopping and dining. It is situated within walking distance of numerous retail outlets, restaurants, and a movie theater. The property offers ample free parking, including spaces at the back and side of the hotel, which is a significant advantage. Its proximity to major highways ensures easy access to other parts of the city, including a relatively short drive to Halifax. Additionally, guests appreciate its close proximity to Shubie Park, providing opportunities for pleasant walks and outdoor activities, making it a versatile base for various travel purposes.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the welcoming demeanor of the front desk team and their efficiency during check-in. Staff members are often noted for going above and beyond, such as assisting with special requests or providing local recommendations. Housekeeping is generally described as attentive, ensuring rooms are clean and well-maintained. While the vast majority of feedback is positive, a few guests have reported isolated instances of less attentive service or challenges with resolving specific issues, but these appear to be exceptions to the otherwise excellent service experience.

Additional Information
This hotel is notably pet-friendly, with many guests appreciating the accommodation for their furry companions, including thoughtful touches like designated outdoor areas. It is a popular choice for sports teams, which can sometimes lead to increased noise levels in hallways, though the hotel generally manages these situations. Guests should be aware that the hotel occasionally hosts movie nights for children, adding to the family-friendly amenities. Some reviews mention that the elevators can be busy and occasionally show signs of wear. While not universally available, some rooms are suites offering extra space and amenities. The hotel also provides complimentary cookies at check-in, a small but appreciated gesture.