Hampton Inn Manhattan-Times Square North

This hotel stands out for its exceptional location, placing guests at the heart of the city's vibrant theater district and within easy walking distance of iconic landmarks like Times Square, Broadway, Central Park, and Rockefeller Center. Its prime position makes it an ideal choice for sightseers eager to explore the city's attractions, theater-goers attending Broadway shows, and families looking for convenient access to entertainment and dining. Guests consistently commend the friendly and helpful staff who contribute significantly to a positive experience, and the overall cleanliness of the rooms. While the breakfast is a convenient offering, feedback is mixed, with many noting it can be very busy and chaotic. To enhance your stay, be prepared for potentially crowded breakfast times, and take full advantage of the hotel's excellent walkability for exploring the surrounding area on foot.

Facilities & Amenities
Guests frequently note the absence of certain in-room amenities, specifically a mini-fridge and microwave, which some found inconvenient for storing food or leftovers, particularly for longer stays or families. Another common observation is the lack of an exhaust fan or ventilator in the bathrooms, though some guests found the natural ventilation adequate. On a positive note, the hotel provides coffee available 24/7, which is highly appreciated by many for its convenience and accessibility throughout the day. Some guests mentioned that the TVs in the rooms are old and not smart, limiting entertainment options beyond basic cable. While the hotel offers luggage storing services, some rooms located near elevators or ice machines experienced noise disturbances, impacting the quiet enjoyment of their stay. The overall impression of the hotel's common areas, however, is that they are well-maintained despite high traffic.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, often describing them as spacious and well-maintained, contributing to a pleasant stay. However, many reviews indicate that the rooms appear outdated and show signs of wear, with worn furniture, dirty curtains, lamps, and carpet noted by some, suggesting a need for renovation. The beds are widely praised for being comfortable, ensuring a restful night's sleep, though some found the pillows to be inadequate or uncomfortable. Noise can be an issue, with reports of thin walls allowing sound from hallways and adjacent rooms, as well as street noise from honking and alarms. Bathrooms are sometimes described as snug or small, and some guests experienced long waits for hot water.

Dining & Food Quality
The complimentary breakfast is a significant feature, with many guests appreciating the variety of options, including hot items, waffles, and blueberry muffins, along with ample coffee and other beverages. Most guests find the food quality to be good, and some describe it as excellent. However, the breakfast area often becomes extremely busy and crowded, leading to long lines and a chaotic atmosphere, especially during peak times. Some guests reported that food items frequently ran out, and the organization of the waffle machine could be improved. While the breakfast is convenient, some guests found the options to be repetitive or below the standard they expected, occasionally opting to dine elsewhere.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, offering unparalleled convenience for exploring the city. Guests appreciate being within easy walking distance of major attractions such as Times Square, Broadway theaters, Central Park, Rockefeller Center, and Carnegie Hall. Its proximity to the subway system, often just a block away, provides excellent access to other parts of the city and the airport. The hotel is also conveniently located near numerous restaurants and coffee shops. While the location is highly praised for its accessibility, parking is available but noted as being expensive, with some guests expressing frustration over the lack of hourly options for short stays.

Staff & Service
The hotel's staff consistently receives high praise for being friendly, helpful, and attentive, significantly enhancing the guest experience. Many guests highlight their willingness to assist with various requests, from luggage storage to local recommendations, and their overall positive demeanor. The check-in process is generally described as quick and efficient, though a few guests reported isolated issues with initial room assignments or payment processing. Staff members are also commended for their ability to manage challenging situations, such as addressing noise from loud groups of guests, ensuring a more peaceful environment for others. The dedication of the staff to providing excellent customer service is a recurring theme, making guests feel welcomed and well-cared for throughout their stay, even in a busy urban setting.

Additional Information
Guests appreciate the hotel's flexible late checkout policy, which allows for extended stays until 1:00 PM without additional charges, providing significant convenience for those with later travel plans or flights. However, a notable safety concern was raised by a guest who experienced slipping on a wet lobby floor during rainy conditions, suggesting a need for improved floor safety measures like protective mats or caution signs. While the hotel does not explicitly state a pet policy, some reviews mention the presence of dogs, indicating it may be pet-friendly, though specific details are not provided. The hotel's overall atmosphere is often described as comfortable and welcoming, despite some areas showing their age, and it is frequently noted for its ability to manage high guest traffic, particularly during busy periods like marathons.