Hôtel & cie

This hotel offers a unique motel-hotel concept, providing guests with the convenience of direct parking access to their rooms while also allowing seamless entry to the main lobby and amenities. It is highly regarded for its exceptional cleanliness, comfortable accommodations, and the attentive service provided by its staff, making it a standout in a rural location. The in-room delivered breakfast is a particularly memorable feature, adding a touch of personalized service. This establishment is an excellent fit for sightseers and outdoor enthusiasts due to its proximity to a national park, motorcyclists who appreciate the convenient parking and thoughtful amenities, and couples seeking a comfortable and quiet retreat. To enhance your stay, consider booking the on-site restaurant in advance as it is popular, and take advantage of the complimentary laundry facilities.

Facilities & Amenities
Guests appreciate the range of convenient facilities available, including a well-equipped gym for fitness enthusiasts. The hotel features a spacious and inviting outdoor terrace where guests can relax or enjoy a meal. A significant convenience highlighted by many is the free laundry service, which is particularly useful for longer stays or for travelers needing to refresh their clothes. For those with electric vehicles, an EV charger is available on-site. The hotel also boasts a charming boutique offering a variety of gourmet products, local cheeses, and wines, which many guests find delightful. While Wi-Fi is generally available and performs well, some guests noted it lacks a security password. Additionally, ice machines and vending machines are provided for guest convenience.

Cleanliness & Room Comfort
The cleanliness of the rooms receives consistent high praise, with guests frequently describing them as spotless, exceptionally clean, and well-maintained, with towels changed daily. The beds are a highlight, often described as very comfortable, plush, and providing a restful night's sleep, complemented by silky linens and quality pillows. Rooms are well-appointed with numerous in-room amenities, including a microwave, fridge, and a Keurig coffee maker stocked with coffee, tea, and hot chocolate. Thoughtful touches such as wine glasses, crockery, bathrobes, reading lamps, and plugs/USB ports are appreciated. Some rooms feature a towel warmer and a bar for drying clothes, catering to active travelers. While most guests find the rooms quiet, a few have noted occasional noise from neighboring rooms or a slight musty smell in isolated instances, though overall the environment is conducive to relaxation.

Dining & Food Quality
The breakfast experience is a distinctive feature, with a personalized delivery to the room at a chosen time. Most guests find the breakfast, which typically consists of a sandwich (like egg muffin or Croque Monsieur), juice, and a muffin or cookie, to be delicious and convenient, especially for those heading out for hikes. However, some guests found the breakfast disappointing, preferring a more traditional or varied offering. The on-site restaurant receives overwhelmingly positive feedback, described as a "gem" offering fine dining with a varied menu and high-quality food. Dishes like duck leg confit, burgers, and lamb are frequently lauded. While the restaurant is popular and can be busy, it is important to note that it has an age restriction of 18+ for dining in, which can be a consideration for families. Guests can also order food from the restaurant for in-room dining.

Location & Accessibility
The hotel boasts a highly convenient location, situated directly on the main highway (132), making it easy to find for travelers. Its proximity to Gaspésie National Park, just a 30-minute drive away, makes it an ideal base for sightseers and outdoor enthusiasts. Guests appreciate the ample parking available, with many rooms offering the added convenience of parking directly in front of the room for easy access. While some guests initially had reservations about the hotel's exterior appearance upon arrival, they were pleasantly surprised by the quality and comfort once inside. The hotel's central position ensures it is near everything guests might need, including local shops and other dining options.

Staff & Service
The staff consistently receives high praise for their friendliness, welcoming demeanor, and professionalism. Guests frequently highlight their helpfulness and attentiveness, noting that staff members are accommodating and go out of their way to ensure a pleasant stay. The check-in process is described as quick and smooth, with knowledgeable concierges providing useful information and recommendations for local attractions and dining. Many guests appreciate that the staff is bilingual, with excellent English spoken, which is a significant advantage for international travelers. Instances of staff proactively resolving issues, such as finding suitable room arrangements or addressing concerns, further underscore their commitment to excellent service.

Additional Information
A unique aspect of this hotel is its motel-hotel hybrid concept, offering both direct outdoor room access and interior hallway access to the main building. A notable policy is the age restriction of 18+ for dining in the on-site restaurant, which families should be aware of, though take-out options are available. The hotel features a charming boutique called "Plein ma valise," which offers a curated selection of local and gourmet products, including cheeses and wines. For motorcyclists and outdoor enthusiasts, thoughtful amenities like a bar for drying clothes and a microfiber cloth for cleaning helmet visors are provided. Guests booking through third-party sites should be aware that breakfast may not be included, unlike direct bookings. The hotel is a two-story building, and some rooms require guests to carry luggage up stairs, which is a consideration for those with mobility concerns.