Fairfield Inn & Suites Chicago Midway Airport

This hotel stands out for its exceptional convenience, primarily due to its direct proximity to Midway Airport and the highly praised 24-hour shuttle service, making it an ideal choice for airport travelers and those with early flights. Guests frequently highlight the hotel's overall cleanliness, the spacious rooms, and the consistently friendly and helpful staff. The complimentary breakfast is also a significant draw, offering a good start to the day. While many find the hotel suitable for solo leisure travelers and couples seeking a comfortable, no-frills stay, families also appreciate the ample room space and amenities like the pool. To ensure a smooth experience, guests should be aware of the additional parking fees and confirm their specific room type, as some have noted discrepancies. Additionally, it's advisable to clarify the housekeeping policy upon arrival, as daily service may require a specific request.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience. The indoor pool is a popular amenity, generally described as clean, though some guests have noted the water can be cold or cloudy, and access sometimes requires staff assistance. A fitness center is available for guests to maintain their routines, with varying feedback on its size and equipment. Free Wi-Fi is provided throughout the property, generally performing well, though occasional connectivity issues have been reported. The 24-hour airport shuttle service is a standout feature, consistently praised for its promptness and the helpfulness of its drivers, making airport transfers seamless. In-room amenities include mini-fridges and microwaves, adding to the comfort of longer stays. Some guests have noted that ice machines are only available on select floors, and the televisions in rooms are older models, lacking smart TV capabilities. A few isolated reports mention issues with air conditioning units, including unusual smells or noise, and occasional problems with elevators.

Cleanliness & Room Comfort
Guests frequently commend the hotel's commitment to cleanliness, with many describing their rooms as impeccably clean and fresh-smelling upon arrival. The beds are generally found to be comfortable, equipped with good linens that contribute to a restful night's sleep. However, some guests have noted that the sofa beds can be uncomfortable, and a few found the main beds to be smaller than expected. While the hotel is largely considered quiet despite its proximity to the airport, some visitors have reported occasional disturbances from machinery noise or neighboring rooms. The overall room decor is often described as outdated and in need of modernization, with some mentioning worn carpets or curtains. In-room amenities like mini-fridges and microwaves are appreciated, though some guests have reported missing basic items such as Kleenex, shampoo, or bottled water. A recurring theme is the hotel's policy of not providing daily housekeeping unless specifically requested, which has led to issues with trash removal and towel replenishment for some.

Dining & Food Quality
The hotel's complimentary breakfast is a significant highlight for many guests, frequently described as delicious and offering a good variety of both hot and cold items. Most guests appreciate the convenience and quality of the morning meal, noting that it provides a satisfying start to the day. However, some have found the breakfast to be typical of hotel offerings, occasionally reporting issues such as undercooked items, insufficient stocking, or food running out before the end of service. A few guests have also mentioned a lack of vegetarian options. The availability of good coffee throughout the day is consistently praised. While the hotel does not feature its own full-service restaurant, guests benefit from its proximity to several food joints and a TGIF restaurant located conveniently across the parking lot, providing additional dining choices within easy walking distance.

Location & Accessibility
The hotel boasts an excellent location for travelers utilizing Midway Airport, being just minutes away and offering a highly convenient 24-hour free shuttle service to and from the terminals. This makes it an ideal choice for those with early flights or layovers. While the hotel is about 30 minutes from Downtown Chicago, some guests note that it is still considered quite a distance from the city center for sightseeing purposes. The surrounding area provides easy access to a variety of food joints and restaurants, including a TGIF directly across the parking lot. A significant point of contention for many guests is the parking fee, which ranges from $20 to $25 per night. This charge is often unexpected and not clearly disclosed upfront, leading to frustration for many who feel it should be included or more transparently communicated, despite the parking lot being described as plentiful and generally safe.

Staff & Service
The staff and service at this hotel consistently receive high praise from guests, standing out as a major positive aspect of their stay. Many describe the team as exceptionally friendly, helpful, and attentive, going above and beyond to ensure a pleasant experience. The check-in and check-out process is generally reported as quick and efficient, though a few guests have experienced delays due to understaffing. Guests frequently commend the staff's professionalism and willingness to assist with various requests, from providing local recommendations to addressing immediate needs. However, some isolated incidents of less-than-ideal service have been noted, including instances of unhelpful responses regarding room issues or a perceived lack of empathy. While the overall sentiment towards the staff is overwhelmingly positive, the hotel's policy regarding housekeeping service, which often requires guests to specifically request daily cleaning, has been a point of frustration for some.

Additional Information
Guests should be aware of certain hotel policies and charges that may impact their stay. A notable point of concern for some is the incidental fee or deposit, which has reportedly increased and is not always clearly communicated at the time of booking, with some guests experiencing delays in its return. The hotel offers a park and fly package, which is a convenient option for travelers, though the associated parking fees are a frequent point of unexpected cost. For those traveling with animals, the hotel maintains a pet-friendly policy. While many guests appreciate the benefits of their rewards program membership, some have expressed disappointment regarding the recognition of their loyalty status or the availability of expected perks like room upgrades. It is important to note that daily housekeeping service is typically provided only upon request, which is a departure from traditional hotel practices and has surprised some visitors.