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Hotel Empress Inn and Suites by the Falls (Niagara Falls, Canada)

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Hotel Empress Inn and Suites by the Falls (Niagara Falls, Canada)

About Hotel Empress Inn and Suites by the Falls

The Hotel Empress Inn and Suites by the Falls is ideally located in Niagara Falls, Ontario, just blocks from Clifton Hill and within short walking distance of the Falls. Each room at this hotel offers air conditioning, a refrigerator, a microwave, cable television, an alarm clock, and free toiletries. Amenities like a coffee maker, a hairdryer, and ironing facilities are available upon request. Guests of this property will have access to free Wi-Fi, barbecue grills, a picnic area, a 24-hour front desk, and free local calls. Complimentary parking, a safety deposit box, a spa tub, and tour booking assistance are offered, as well. There is an on-site restaurant at the Hotel Empress Inn and Suites by the Falls called Cheetal Indian Cuisine & Buffet. Other nearby dining options include The Flour Mill, Angelo's Trattoria, The Keg Steakhouse, Pip's City Diner, and Bravo Pizzeria & Grill. This hotel is located 350 metres from the Skylon Tower, 1.2 kilometres from the Fallsview Indoor Waterpark, and 1.5 kilometres from the Journey Behind the Falls.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

5.8
trivago Rating Index based on 1642  reviews from:
  • Hotels.com(5.8/10)
  • LocationFair  (7.4 / 10)
  • RoomsOkay  (5.3 / 10)
  • ServiceOkay  (5.9 / 10)
  • CleanlinessOkay  (5.5 / 10)
  • Value for moneyOkay  (6.7 / 10)

Positive Reviews

positive:

Close to Niagara Falls

Many guests have been fond of the location of this property, as it is within walking distance of attractions like Niagara Falls and Clifton Hill. Guests liked being able to walk or take the bus everywhere because it meant that they didn't have to fight through traffic to reach their destination.

positive:

Free parking

Numerous guests have appreciated the free parking that is available at this hotel. Having access to free parking meant that guests could leave their vehicles behind as they explored the area without having to pay for it.

positive:

Microwave and fridge available

Past guests have liked having a microwave and mini-fridge available in their rooms. This was an added bonus for these guests, as it meant that they could keep their food and drinks cold during the day and heat leftovers whenever they wished.


Negative Reviews

negative:

Old and run down

Multiple guests have complained about this hotel being old and run down. Guests believe that this property needs a renovation because it is showing its age, making it a less appealing place at which to stay.

negative:

Bugs inside the rooms

There have been complaints from guests who have found bugs inside the rooms at this property. One reason for these bugs is the fact that the windows don't have screens, making it easy for them to fly into the rooms whenever the windows are open.

negative:

Not clean enough

A number of guests have reported that the rooms at this hotel aren't kept very clean. Guests have frequently arrived in their rooms to find hair in their beds and stains on the carpets, which they found to be completely unacceptable.


All amenities

Property amenities
  1. Café
  2. Parking
  3. Porter service
  4. Non-smoking rooms
  5. Computer with Internet
  6. Casino in the hotel
  7. Restaurant
  8. 24-hour reception
  9. Laundry service
  10. WiFi in public areas
  11. Room service
  12. Washing machine
Room amenities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Central heating
  5. Electric kettle
  6. Air conditioning
  7. Desk
  8. Cable TV
  9. WiFi
  10. Microwave
  11. Fridge
  12. Free WiFi (rooms)
Accessibility
  1. Accessible bathroom
  2. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

5951 Clark Avenue , L2G 3W3 , Niagara Falls , Canada
Telephone: +1(905)3563700 | Fax: +1(905)3570490 | 

Frequently Asked Questions about Hotel Empress Inn and Suites by the Falls

  • Is there a pool area at Hotel Empress Inn and Suites by the Falls?

    No, Hotel Empress Inn and Suites by the Falls doesn’t offer pool areas.

  • Are pets allowed at Hotel Empress Inn and Suites by the Falls?

    No, Hotel Empress Inn and Suites by the Falls doesn’t allow pets.

  • Is parking available at Hotel Empress Inn and Suites by the Falls?

    Yes, Hotel Empress Inn and Suites by the Falls provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Empress Inn and Suites by the Falls?

    Check-in at Hotel Empress Inn and Suites by the Falls is available from: . Check-out time is by .

  • Where is Hotel Empress Inn and Suites by the Falls located?

    Hotel Empress Inn and Suites by the Falls is located in 5951 Clark Avenue, L2G 3W3, Niagara Falls, Canada.

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