Central location provides unparalleled convenience
The hotel is conveniently located in downtown Quebec. This means that almost everything guests may want and need is just a short distance away. Moreover, public transportation is easily accessible, making almost everything in the city just minutes away.
positive:
Spacious rooms allow guests to relax
The rooms really embody comfort. They are spacious, well lit, and well equipped. The comfortable beds are a great plus for guests to enjoy a relaxing stay. Additionally, the availability of Internet connection in the rooms ensures an almost hassle-free stay.
positive:
Free shuttle is very convenient
Four Points by Sheraton Quebec Resort's free shuttle to and from the main downtown area is definitely a very helpful service. Guests who have appointments in the center will surely be glad. This is particularly convenient to those who are not very familiar with the area.
Negative Reviews
negative:
Some staffs are not very friendly
The staffs are ensured to be friendly and accommodating. However, few aren't as warm as they should be. The management, though, does not ignore these kinds of behavior, and can rest assured that they are surely improving in this area.
negative:
Issues with housekeeping may arise
Housekeeping staffs are normally efficient with their jobs. They are tasked to clean daily, and therefore, keep your room spotlessly clean throughout your stay. However, there were times when they failed to immediately replace toiletries and dirty linens, according to some guests.
negative:
Service in the restaurant is a bit discouraging
The foods served in the restaurant are definitely great. However, the service, especially when full, may be a bit discouraging. The waiters may fail to be attentive to the guests, making the dining experience rather unpleasant. This does not happen always, though.
All amenities
Hotel facilities
Business centre
Café
Entrance Hall/lobby
Express check-in
Lift
Gym
Car park
Terrace
Hotel bar
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
On-site boutique shopping
Snack bar
Deck chairs
Laundry service
Spa
WiFi in public areas
Room service
Shoe cleaning
Fax/Modem access
Hypoallergenic rooms
Concierge
Free WiFi in public areas
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Masks provided
Safe distance
Response protocol
Online check-in/check-out
New safety protocols
Accessibility
Wheelchair accessible
Accessible bathroom
Accessible parking
Room facilities
Balcony (upon inquiry)
Ironing board
Openable windows
Television
Central heating
Electric kettle
Air conditioning
Pay-TV
Satellite TV
Sitting area
Safe
WiFi
Free WiFi (rooms)
Flatscreen TV
Outdoor Grill
Sports facilities
Golf course
Fitness
Wellness / Spa
Hot stone massage
Food and beverage
Diabetic food
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
7900 Rue du Marigot , G1G 6T8 , Québec-City , Canada Telephone: +1 4186278008 | Fax: +1 4186273658
Cleanliness policies
New safety protocols
Safe distance
Hand sanitizer provided
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