Days Inn & Suites by Wyndham Moncton

This hotel is often chosen for its large indoor pool and family-friendly suites, making it a popular choice for families and travelers with children seeking recreational amenities. Guests frequently highlight the comfortable beds and the convenience of a complimentary breakfast. Its strategic location near local attractions and the highway also contributes to its appeal. While many appreciate the value and the welcoming atmosphere, some advise confirming specific room features and managing expectations regarding the hotel's overall dated appearance to ensure a smoother stay.

Facilities & Amenities
The hotel features a popular indoor pool and hot tub, which are often praised for being warm and enjoyable, especially for children. However, some guests have reported the pool water appearing cloudy or the hot tub having broken jets or being excessively hot. A fitness center is available, though some equipment has been noted as old or in disrepair. While free Wi-Fi is advertised, many guests experienced slow or unreliable internet connectivity within their rooms. The hotel also provides ice machines and vending machines for guest convenience, though some facilities show signs of age and wear.

Cleanliness & Room Comfort
Guests often find the rooms to be spacious and appreciate the comfortable beds, ensuring a restful night's sleep. However, feedback on cleanliness is mixed; while some rooms are described as clean, many reviews mention issues such as stained bedding, dirty carpets, mold in bathrooms or on heating units, and unpleasant odors, including mustiness or the smell of smoke. Noise can be a concern, with reports of slamming doors and loud guests in hallways impacting sleep. Bathrooms are frequently noted as dated, with some experiencing broken fixtures, leaking toilets, or clogged drains. Many rooms include a microwave and refrigerator.

Dining & Food Quality
The hotel offers a complimentary breakfast that is generally well-received, with guests appreciating the variety of hot and cold options. A standout feature for many is the availability of omelets made to order. Despite the positive feedback, some guests reported that the hot food, such as eggs and sausages, was often cold or that the breakfast bar was not consistently refilled, leading to empty trays, especially later in the morning. The hotel also has an on-site restaurant or bar, though some guests noted limited operating hours.

Location & Accessibility
The hotel boasts a convenient location right off the highway, providing easy access for travelers. It is situated within walking distance of the casino and offers close proximity to shopping centers and popular local attractions like Magnetic Hill. The parking lot is notably large, but a recurring complaint is the presence of numerous potholes, which can be challenging for vehicles. The hotel's layout, with multiple buildings, means some rooms are a considerable distance from the main lobby, and the absence of an elevator in certain sections can pose difficulties for guests with mobility restrictions or heavy luggage.

Staff & Service
The staff at the hotel generally receive praise for being friendly, helpful, and accommodating, particularly during the check-in process and when addressing guest requests. Many guests highlight specific instances of staff going above and beyond to assist them. However, some reviews indicate instances of slow check-in due to understaffing or a perceived lack of urgency. There are also reports of staff being less responsive to issues concerning room cleanliness or maintenance, requiring multiple follow-ups. The hotel's pet-friendly service is a significant positive for guests traveling with animals.

Additional Information
Guests should be aware of the hotel's policy regarding deposits, as some experienced confusion or frustration with the requirement for a credit card or a substantial cash deposit upon check-in, with refunds sometimes taking several days to process. The hotel maintains a pet policy, which is appreciated by those traveling with animals. A common issue reported is the poor Wi-Fi connectivity within rooms, often rendering it unusable for streaming or work. Many reviews consistently describe the hotel as generally dated or in need of renovations, with some areas showing significant wear and tear.