Days Inn by Wyndham Canastota/Verona

This hotel is highly regarded for its convenient location directly off the Thruway, offering easy access to nearby attractions and essential amenities. Guests frequently highlight the friendly staff and appreciate the comfortable beds found in many rooms, contributing to a pleasant stay. While opinions on room cleanliness are mixed, many guests find the accommodations to be well-maintained. The hotel is a suitable choice for travelers seeking a practical stopover, concert-goers visiting the nearby casino, cyclists exploring the Erie Canal Trail, and pet owners due to its accommodating policy. For a more restful experience, light sleepers might consider requesting a room away from the highway, and guests should plan to utilize the adjacent fast-food options for breakfast.

Facilities & Amenities
The hotel provides essential facilities for a functional stay, including free Wi-Fi to keep guests connected, though some have reported occasional connectivity issues. Rooms are generally equipped with a microwave and refrigerator, offering convenience for storing snacks or leftovers. While the hotel does not feature an elevator, which can be a challenge for guests with mobility concerns or heavy luggage, it is only two stories. There is no pool or dedicated fitness center on-site. Parking is available, with some guests noting it can be icy in winter or small, while others appreciate the ample space for larger vehicles like trucks. The presence of ice machines is also noted for guest convenience.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many guests praise the clean rooms, spotless bathrooms, and clean sheets, ensuring a restful night. However, some reviews mention issues such as dirty floors, stained bathtubs, mold in the heater, or a lingering smoke smell in certain rooms. Comfortable beds are frequently highlighted, though some guests report noisy bed frames or find the pillows to be less than ideal. Noise levels are a significant concern for light sleepers due to the hotel's proximity to the highway and occasional noise from other guests. AC units are sometimes described as noisy or inefficient, and some rooms are noted for being small or having outdated decor.

Dining & Food Quality
The hotel's complimentary breakfast receives consistently mixed to negative feedback. It is generally described as minimal, basic, or spartan, typically consisting of packaged pastries, limited cereal options, oatmeal, toast, juice, and coffee. Guests frequently express disappointment regarding the lack of fresh fruit, hot items, or plant-based milk alternatives. As a result, the immediate proximity to a Dunkin' Donuts and McDonald's is often highlighted as a convenient and necessary alternative for a more substantial or varied breakfast experience, becoming a key amenity for many guests.

Location & Accessibility
The hotel's convenient location is a major highlight for guests, situated directly off the NYS Thruway (I-90), making it an ideal stopover for travelers. It offers easy access to popular local attractions, including the Turning Stone Casino, the International Boxing Hall of Fame, Sylvan Beach, and the Empire State Trail. The immediate adjacency to a Dunkin' Donuts and McDonald's is a significant convenience for quick meals and coffee. However, a notable drawback for some guests is the highway noise emanating from the Thruway, which can be disruptive, particularly for light sleepers in rooms facing the road. Parking is available on-site, accommodating various vehicle types.

Staff & Service
The staff at this hotel consistently receives high praise for their friendly, helpful, and accommodating demeanor. Guests frequently commend the easy check-in process, even during busy periods, and appreciate the staff's responsive approach to addressing concerns such as noise complaints or room issues. Many reviews highlight instances where staff went above and beyond to assist guests, demonstrating a commitment to positive guest experiences. The hotel's pet-friendly service is also noted, with staff being particularly welcoming and helpful to guests traveling with animals. Overall, the attentive and professional service provided by the team is a recurring positive theme.

Additional Information
Guests should be aware that a security deposit is often charged upon check-in, which some guests found unexpected or experienced delays in receiving a refund. A significant point of consideration for some travelers is the absence of an elevator, which can pose challenges for guests with mobility limitations or those carrying heavy luggage to upper-floor rooms. The hotel is notably dog-friendly, making it a preferred choice for pet owners. While some reviews mention recent renovations and updates to the property, including new paint and flooring, others still describe certain areas as being somewhat outdated or in need of further refurbishment.