Days Inn by Wyndham Calgary Airport

The hotel offers a memorable stay, particularly for families and pet owners, largely due to its exciting waterslide and pool area, which consistently receives high praise. Guests frequently highlight the spacious rooms and the generally clean environment, contributing to a comfortable experience. A standout feature is the exceptionally friendly and accommodating staff, who are often commended for their helpfulness and positive demeanor. Many guests also find the hotel to offer good value for money, making it an attractive option for various travelers, including those passing through or on business trips. To enhance your stay, consider requesting a room away from high-traffic areas like elevators or stairwells to minimize noise, and if traveling with a pet, take advantage of the convenient walking path located right beside the hotel.

Facilities & Amenities
The hotel provides a range of facilities and amenities that generally enhance the guest experience. The indoor pool and its thrilling waterslide are a major draw, especially for children, though some guests note the pool water can be a little cool. The hot tub is also available, although some find it to be on the smaller side, and a few mention issues with chipping or excessive chlorine. For convenience, a fitness center is on-site, though some equipment may be out of order. Guests appreciate the availability of free Wi-Fi to stay connected, and a self-service laundry facility is provided for a small fee. Many rooms include a microwave and mini-fridge, offering a kitchenette-like setup, though some guests wish for cutlery to be included. Complimentary coffee, tea, and water are available in the lobby throughout the day, and ice machines and vending machines are also present. The elevator is noted by some as being slow.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is somewhat mixed, though many highlight the spacious rooms as a significant positive. Most guests find the rooms to be clean upon arrival, with comfortable beds and good pillows ensuring a restful sleep. However, some reviews indicate concerns about cleanliness, mentioning issues such as dirty bedding, crumbs, hair, or stains on carpets and furniture. The bathrooms receive varied comments, with some noting them as small or having faulty faucets and leaky bathtubs, while others appreciate their overall condition. Noise can be a notable issue, with frequent reports of slamming doors and noisy neighbors (including children running in hallways), which can disrupt sleep. Some rooms are described as outdated or showing signs of wear, and a few guests experienced problems with the air conditioning or heating units, or found the TV to be basic with limited channels.

Dining & Food Quality
The complimentary breakfast is a key amenity, with many guests appreciating its inclusion. Most find the breakfast variety to be decent, offering a range of hot and cold options. Popular items include in-house made muffins, breakfast sausage, hash browns, and pancakes, though the pancake machine is occasionally reported to be out of order. Some guests, however, describe the food quality as mediocre, noting issues like rubbery egg patties or a limited selection for specific dietary needs. The breakfast area can become quite crowded, especially during peak times, and some guests observe it can be messy. Despite this, the staff managing the breakfast service consistently receive high praise for their exceptional friendliness and helpfulness, often going above and beyond to ensure guests have a pleasant start to their day.

Location & Accessibility
The hotel's convenient location is frequently highlighted, offering easy access to various points of interest. It is situated within walking distance of several popular restaurants and shops, including well-known coffee chains and fast-food establishments, as well as a liquor store. A nearby walking trail is also appreciated by guests, particularly those with pets. While the hotel is often marketed as an "airport hotel," many guests note that it is a 15-20 minute drive from the airport, and a complimentary shuttle service is not consistently provided, often requiring guests to use taxis at their own expense. Free parking is a significant advantage, with ample space available. Some guests mention the surrounding area can appear less desirable or noisy at night, and a few find the hotel's entrance to be somewhat challenging to locate initially.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, being described as exceptionally friendly, helpful, and accommodating. Guests frequently commend their professionalism and willingness to assist with various requests, from providing extra amenities to addressing concerns. The check-in and check-out process is generally reported as quick and easy, with many appreciating the availability of online options. Staff members are often praised for their attentiveness and positive demeanor, contributing significantly to a welcoming atmosphere. While most guests find the service excellent, there are mixed comments regarding problem resolution, with some issues like maintenance or noise complaints not always being addressed to full satisfaction. Housekeeping services are typically provided upon request rather than daily, which some guests find less convenient.

Additional Information
The hotel offers several notable features that contribute to the guest experience. Its pet-friendly policy is highly valued by many, though some note that finding suitable outdoor areas for pets can be challenging, despite a nearby walking path. Guests appreciate the option to check in using a debit card for deposits. A self-service laundry facility is available for a small fee, adding convenience for longer stays. The hotel also features a small store for snacks with reasonable prices. While the hotel does not have an on-site bar, it offers complimentary coffee, tea, and water in the lobby. Recurring themes include the hotel's age, with many guests suggesting it is due for renovation, and persistent noise issues from other guests running in hallways or slamming doors. Some guests also report inconsistent hot water in showers and issues with the TVs being basic or not fully functional.