Days Inn by Wyndham Brewerton/ Syracuse near Oneida Lake

The hotel is currently undergoing significant renovations, presenting a mixed experience for guests as it transitions. While some visitors appreciate the updated rooms, others note the ongoing construction and its impact on their stay. Its convenient location near major interstates and local attractions makes it a practical choice for travelers passing through or those attending events at Syracuse University. The hotel also caters well to fishing enthusiasts, offering dedicated boat parking with electrical hookups. Feedback on cleanliness and staff service is varied, with some praising the efforts made, while others highlight areas needing improvement. To ensure a comfortable stay, it is advisable to inquire about the status of renovations and specific room amenities upon booking, and to manage expectations regarding the complimentary breakfast.

Facilities & Amenities
The hotel is notably in a state of construction, with many guests reporting that the lobby and first floor are undergoing significant updates, which can lead to paint fumes and dirty hallways. The elevator is a frequent point of concern, often described as broken, dirty, or out of service, causing inconvenience for guests with heavy luggage or mobility issues. While Wi-Fi is available, some guests experienced spotty connectivity. Many rooms lack a microwave, which is a common complaint, and the refrigerators in some rooms are either non-functional or emit unpleasant odors. The laundry facilities are often unavailable, with the dryer frequently out of order. Guests also noted that ice machines and vending machines were often broken or unplugged. For those seeking to maintain their fitness routine, the fitness center is described as small, lacking proper ventilation and water cups. However, the availability of free parking, including dedicated spaces with electrical plugs for boats, is a significant advantage for many visitors.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. While some found their rooms adequately clean and comfortable, a significant number reported issues ranging from general dirtiness and stained carpets to more severe concerns like mold on drapes, walls, and in bathrooms. Many rooms are described as outdated, with peeling wallpaper, broken fixtures, and visible wear and tear. The beds receive varied comments, with some finding them comfortable for a good night's sleep, while others describe them as hard or lumpy, with occasional reports of stained linens. Noise levels are generally considered quiet by some, though construction noise is sometimes present. In-room amenities often fall short; guests frequently report missing towels, non-functional coffee makers, and the absence of irons or hair dryers. Bathroom issues are prevalent, including clogged toilets and sinks, broken or constantly dripping showers, and empty or non-functional soap and shampoo dispensers. The overall impression for many is a musky or stale odor, sometimes attributed to cigarette smoke or dampness.

Dining & Food Quality
The complimentary breakfast consistently receives overwhelmingly negative feedback from guests, often described as minimal, weak, or a "joke." The coffee is frequently reported as being cold, tasting poor, or running out quickly, with some instances of only decaf being available. The food options are severely limited, typically consisting of small, pre-packaged muffins that are sometimes stale or have opened wrappers, and basic cereal choices. Yogurt is usually available, though some guests noted expired items. The juice dispenser is often broken, requiring guests to pour from pitchers, and hot food options are scarce, usually limited to microwaveable egg and sausage biscuits that are often unavailable or of poor quality. Many guests found the breakfast so inadequate that they opted to eat elsewhere, highlighting a significant area for improvement in the hotel's offerings.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage for guests. Situated conveniently off Interstate 81, it provides easy access for travelers passing through or those needing a quick overnight stop. Its proximity to Syracuse University makes it a practical choice for visitors attending events or graduations. Guests appreciate being close to the lake, offering recreational opportunities, and having various shops and restaurants within a short driving distance. The availability of free parking is a significant benefit, with ample space for vehicles, including dedicated areas for boats with electrical hookups, which is particularly valued by fishing enthusiasts. While some guests noted a general "sketchy" feel in the broader area, the hotel itself is generally considered safe and accessible for its intended purpose.

Staff & Service
Guest experiences with staff and service are quite varied. Many guests praise the friendly staff, describing them as helpful, professional, and polite, contributing positively to their stay. The check-in process is often noted as quick and easy, though some encountered issues with pre-arrival check-ins not being honored or key cards deactivating frequently. However, there are numerous reports of staff being unconcerned, unhelpful, or difficult to understand due to language barriers. Housekeeping is a recurring point of dissatisfaction, with many guests reporting that rooms were not cleaned daily, trash was not emptied, or towels were not replaced, even during extended stays. The handling of the pet policy also receives mixed reviews, with some guests being turned away or assigned rooms with unpleasant odors, and others facing unexpected additional fees. Issues with rewards program benefits not being applied correctly are also mentioned, indicating a need for more consistent training and attention to guest requests.

Additional Information
Guests should be aware that the hotel is undergoing ongoing renovations, which, while aiming to improve the property, can result in construction noise, paint fumes, and visible debris in common areas. The pet policy has caused significant issues for some, with reports of guests being turned away despite prior arrangements, or being assigned rooms that smell strongly due to previous pet occupancy, often accompanied by unexpected and high pet fees. There are frequent complaints about the hotel's non-smoking policy not being enforced, with many guests detecting strong odors of cigarette smoke or marijuana in rooms and hallways. Furthermore, several guests have reported problems with billing and receipts, including unexpected charges, deposits not being returned promptly, and difficulties obtaining official invoices, leading to frustration and distrust. An internal employee review also highlighted severe understaffing, with front desk personnel often burdened with excessive laundry duties, which directly impacts their availability and ability to provide attentive service to guests.