Crowne Plaza Niagara Falls-Fallsview is a Diamond four-star hotel located close to the popular Clifton Hill tourist district. All rooms include free Wi-Fi, cable TV service, pay movies, in-room safe, air conditioning with climate control, blackout curtains, hairdryer, ironing facilities, and tea and coffee making facilities. Hotel amenities include 24-hour front desk, concierge services, wedding services, business center, conference space, meeting rooms, full-service spa, fitness facilities, indoor pool, sauna and spa tub. Parking is available at surcharge. The on-site restaurant, the Rainbow Room, is open for breakfast, lunch and dinner, and specializes in Italian cuisine which uses fresh local ingredients where possible. Crowne Plaza Niagara Falls-Fallsview features an indoor walkway which leads to the Fallsview Indoor Waterpark (fees are applicable) and the Casino Niagara. The Niagara Convention and Civic Center is 5-minutes’ drive away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Many of Niagara Falls' tourist attractions are within walking distance of the hotel. Greg Frewin Theatre and the popular Clifton Hill district are 15 minutes' walk away. Within 25-minutes' walk you can reach Niagara Falls Imax Theatre, Skylon Tower and the Niagara SkyWheel. Niagara Falls and Goat Island are 15-minutes' drive away.
While the hotel has been refurbished, guests commented that the old charm of the hotel and its history is still apparent. The rooms are well presented, warm and cozy. The beds are large and comfortable beds, and the rooms is equipped with all the necessary amenities, including tea and coffee facilities and luxury toiletries. Some rooms offer views of the Falls and the Rainbow Bridge. Room service is also provided and arrives within the guaranteed time.
From the views to the food to the service, gave favorable reviews of the on-site restaurant, the Rainbow Room. The restaurant features scenic views of the falls, and the food has been said to be fresh, delicious and reasonably priced.
Some rooms seem to have poor sound insulation. Guest complained the sounds of neighboring guests could be clearly heard. Other guests reported that the air conditioning units were a little loud and disturbed their sleep.
Guests reported that some of the rooms are so small that they leave little room to move around the bed. These rooms also tended to have poor views, overlooking the parking garage. Some guests reported that these rooms are reserved for third party bookings which have been offered at a discounted rate.
Some guests reported that there was no fan or ventilation system in the bathroom.
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